[Resolved]  Snapdeal.com — take money by cheating and neither create order nor return money

Address:	122001
Website:	www snapdeal.com

I got a call from snapdeal. A girl name ritu was talking, she talking about a offer in which she told me to buy anything for 4000 rs. And then snapdeal give me a assured gift. I confirmed her to not to pay any other rs. And she confirmed me for this.
Then i ask for a official mail of this offer then they mail me about offer by [protected]@snapdeal.com so i confirmed that it is from snapdeal.
Then i buy gas for 4100 rs and paid money with paytm as she told me that paytm has 20% caehback.

After that she neither receive my call nor any information about my order.

Then i mailed to snapdeal customer care email and call for 15-20 times with description that i have to talk your executive bt they rply me only one thing that give us order id.

How can i give order id when i dont have?

So please help me to get that money refund.