[Resolved] Snapdeal.com — unprofessional service from ecom express courier of snapdeal | |||||
I placed an order for Nike Multicolour Cotton Ankle Length Socks - Set of 18 on COD basis thru snapdeal. When i checked the tracking, the item has been sent thru ecom express courier and will be delivered before 05th July 2018. When i checked again courier was out for delivery on 30th Jun. The courier company didn't have the manners to call and inform about the delivery. Subsequently i sent mail to snapdeal and there was no response from them other than an automated mail. Again I rescheduled the order to deliver on 5th Jul, that time also courier people didn't called or tried to deliver the product. Have desperately searched the courier company local office contact phone number with snapdeal as well google, but not received the same. Then i chekced the order status on 07th Jul and noticed that customer rejected order, which was totally wrong and i strongly disagree with the same, as courier didn't contacted me. Snapdeal is not supposed to deliver through such an irresponsible ecom expres for product deliver.Ridiculous and atrocious.. Was this information helpful? | |||||
Aug 10, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jul 10, 2018 Snapdeal.com Customer Care's response Hi Gijopjoseph, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
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