Snow Travel Club — fraud

Dear sir,

This is to bring to your notice that i have been recently pulled into a fraudulent act in which travel company “snow travel club (http://www.snowtravelclub.com/)” has looted inr 30/- from me towards couple travel trip to shimla, manali, dharmshala. On the day of booking i was communicated that the trip will cost total of 30, 000/- (Inclusive of taxes) which will include hotel stay and site seeing.
I made the complete payment of inr 30, 000/- into company account (Equitas small finance bank a/c no[protected], below are the details for the transfer.

Payment date amount transferred to
14-feb-19 1000 paytm number: stc0057
21st feb 14000 paytm number:stc0065

1st march 19 10, 000 with ref stc0074
And last 5th march 19 5000/- with ref no stc5975 from my yes bank a/c: [protected] to fraud a/c as bank details mention above

Eveving on (5th march 19) i have received massage from mukesh sales person from payment for pay more gst amount around 5400 for the trip failing to meet their original commitment of 30, 000-. The reason quoted was earlier quote in no more workable.
Post that nitier i have received any call or email or massage for booking confirmation.

Even i hade ask for cancellation. They ware saying,, 33 per will be diducted, or pay full funds and take the booking voucher.
That's the reason i paid full amount but, it's seems to be a big big trape for "snow travel club"

With this in background i want to officially lodge a complaint against everyone who are involved in this fraudulent activity. It seems this is the business model where they initially make a false commitment, later fall back and inappropriately hoard hard earned money of common people on the name of cancellation charges. I am sure there must be several more instances which will come to light if detailed investigation conducted in this regard.
People involved in this matter so far are below.
I request you please cease thir this a/c and check who is using this hard earn money. Take necessary action all of them.
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Mar 06, 2019
Updated by Kiran Vairat
looted inr 30000/- from me towards couple travel trip to Shimla, Manali
Mar 06, 2019
Updated by Kiran Vairat
I had miss out to mention address.
" J – 32/5, Sector – 10, Faridabad Haryana – 121001"
Mar 07, 2019
Updated by Kiran Vairat
Wonder yesterday I have called to snow travel club.. customer care spoke with mr.pratik . He understands the issue.. thite sales person has cheated with me due to their work pressure. .. and he he is agree for refund on mail due to wrong commitment from there end...

Wonder today I have again received call from this gentleman Mr. Pratik. ..
Saying sir y did u raised complaint if we r resolving this issue...Also saying I made mistake while raising this complient...
Aslo asking me to take back my complaint..
Well, i will close this complient if I am getting back my fund with interest @ rate of 15 per P.A.
Well I think it's big FRAUDULENT activity.
Well ... Will take this company in news very soon...
Mar 07, 2019
Updated by Kiran Vairat
I personally called Rakesh...
I appreciate his pesiation...He has committed to refund the funds as per committed time...

Thank you Rakesh...
Complaint comments 

Comments

Dear Kiran Sir,

Your refund is in already processing before mentioned your feedback .

Please find out the attachment for full refund .

Kiran Vairat's [Complaint's author] reply, Mar 7, 2019
Ok.
Awating for funds.
Dear Sir,

Thank you for your support and co-operation with us ..
Kiran Vairat's [Complaint's author] reply, Mar 22, 2019
Please coordinate with your bank. I haven't received a single repueee refund...
Dear Kiran Virat,

Your amount has been credited in your yes bank account ( 24000 ) .

Thanks & Regards

Care Team

Snow Travel Club

www.snowtravelclub.com
Kiran Vairat's [Complaint's author] reply, Apr 1, 2019
What about pending 6000 rs. /- .. ?
This is not block by bank. Y dont you transfer this immediately... ?
Dear Sir,

This amount ( 6000 ) will be revert you from account team directly..
Kiran Vairat's [Complaint's author] reply, Apr 3, 2019
As per ur commitment and discuss on calm your a/c team suppose to pay on Friday on 5th April 19.
Kindly update on this.
Dear Sir,

Your full refund has been success.

Thank you so much for your co-operation and support with us .
Kiran Vairat's [Complaint's author] reply, Apr 5, 2019
Why didnt you transfer this funda from your snow travels account
Kiran Vairat's [Complaint's author] reply, Apr 5, 2019
Ok let it be... Funds received.
Dear Kiran,

Thanks for your update ..
Team Snow Travel,

I am still waiting for my refund, Can you please me me know when I will get the amount?

Kiran,

Can you please assist us to get the refund and let us know how you get back your money?

Thanks,
Sachin
Goodnews they fallback from their commitment again.

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    D -35, Sector 12, Faridabad, Haryana, India - 121001
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