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[Resolved]  Sodexo — sodexo meal pass balance not added

In the sodexo meal pass card last four digits 1301 the balance is not yet added although the kyc has been complete a long ago. Every time i call or email sodexo their reply is that my kyc is approve and balance will be credited. It is now almost a week i am hearing this and the balance is never credited in my meal pass. Strict action must be taken on sodexo as they are not adding my hard earned balance in my meal pass and instead they are using my money somewhere. They have the worst service.
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Complaint marked as Resolved Jun 5, 2018
They emailed me with their registered email ID and confirmed that balance has been loaded in my card ending with 1301 also I received an SMS from the Company that Balance is now added in the card
Complaint comments  4 Comments     Updated: ShareTweet

Comments

Hi Taruna,

We apologize for your experience. Request you to kindly share you registered mobile number and we will get back to you at the earliest possible.

Regards,
Team Sodexo
My registered number is [protected]
Hi Taruna,

Kindly note that the amount is credited to your card. Let us know if there is anything we can assist you with and we would be happy to help you.

Regards,
Team Sodexo
Sodexo Meal Pass Card is not accepted in DMART but ICICI Meal Card does. If you live near Electronic City please don't opt for Sodexo meal pass card. Many outlets doesn't accept this card
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    Gurugram
    Haryana
    India

    Complaint categoryCategory: Food
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