[Resolved]  Sodexo — sodexo meal pass balance not added

Address:Gurgaon, Haryana

In the sodexo meal pass card last four digits 1301 the balance is not yet added although the kyc has been complete a long ago. Every time i call or email sodexo their reply is that my kyc is approve and balance will be credited. It is now almost a week i am hearing this and the balance is never credited in my meal pass. Strict action must be taken on sodexo as they are not adding my hard earned balance in my meal pass and instead they are using my money somewhere. They have the worst service.
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Jun 5, 2018
Complaint marked as Resolved 
They emailed me with their registered email ID and confirmed that balance has been loaded in my card ending with 1301 also I received an SMS from the Company that Balance is now added in the card
Complaint comments 

Comments

Hi Taruna,

We apologize for your experience. Request you to kindly share you registered mobile number and we will get back to you at the earliest possible.

Regards,
Team Sodexo
sri01's reply, May 27, 2022
Sodexo amount for month of april not credited. No response even after multiple mails and calls.
My registered number is [protected]
Hi Taruna,

Kindly note that the amount is credited to your card. Let us know if there is anything we can assist you with and we would be happy to help you.

Regards,
Team Sodexo
Sodexo Meal Pass Card is not accepted in DMART but ICICI Meal Card does. If you live near Electronic City please don't opt for Sodexo meal pass card. Many outlets doesn't accept this card
Why my sodexo balance is not getting updated
Sodexo amount is not credited for the Month of May, There is no reply after sending multiple emails there is no responde
Sodexo Amount is not credited for the month of May & Sent multiple mails, Even tried calling customer care but nothing is fruitful. I am unable to swipe the card as well, it shows un known error. Can you please help?
Hi Team,

In my sodexo card Rs.1980/- was credited but still in application it is showing Rs. 0/-
Please help me to resolve the issue.
Find attached card screen shot for your reference.

Thanks & Regards
Sumit Ghosalkar
R664359

My card number ending with 1137 not yet recharged. I have send mail and they have updated that some approval is pending but it was not disclosed which approval. Every month the amount used to recharge early morning of each 1st of the month. Today is 1st Nov but since morning I have not received any amount and following up thru mail. Not sure when can I get the amount. Requesting the team from SODEXO please look this issue on priority. The request #SR[protected] was raised and it is closed without my intimation. So what do we expect from them. Hope you understand SODEXO team that is very important for any person who really need the amount. If yes, waiting you quick and positive support from you.

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    Contact Information

    Gurugram
    Haryana
    India
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