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Sony India Complaints & Reviews

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Updated: Jul 10, 2024
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Sony India reviews & complaints page 17

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I
Ismail786shaik
Aug 19, 2021
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Request for Refund amount or replacement tv

Address: Kurnool

Myself shaik ismail purchased a sony tv model 43x7500h on 7/9/2020 at sonovision kurnool within 7 days i got a white dot in tv .later after so many complaints they offer the replacement of same product on 27/10/2020.Again i had a problem that tv won't turn on just blinking red light 6times.I lodged a complaint on 7/8/2021 till now no update regarding the problem kindly go through my problem and give me refund the amount or replacement the...
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Legal2021
Aug 19, 2021
Jun 2, 2022
This thread was updated on Jun 2, 2022
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Sony Led TV KDL- 55W800D (commonly "W" Series having Tcon issue), customer are paying for the Sony mistake

I have come across a very common problem exiting in SONY LED TV W series is that of TCON. In most of the complaints it is coming within 3-4 years time. Which means Warranty period and Customer who have opted for warranty extension then that is also exhausted.

This is strategically planned defect by placing defective product parts which are creating problem around the same time line. Cost of Tcon replacement is 18000 to 20000....
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R
Rits1
Aug 19, 2021
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Complaining about sony walkman

Address: Flat number 102, The address,, 46, Viviani Road, Richards Town,

I purchased Sony Walkman (Still under Warranty) NW-WS413 on Dec 14th 2020. Since then it developed snag and I have replaced it twice (4 trip in total- 2 to drop off and 2 to pick up) to already at the nearest Sony Service Centre in Indiranagar:
No. 237/240, 13th Cross,
Chinmaya Mission Hospital Rd,
behind Shanthi Sagar Hotel, Indiranagar, Bengaluru, Karnataka 560038

The same problem persists even with...
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K
khare_guw
Aug 19, 2021
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Home Theatre

Address: Florida Estate, Pune
Website: sony India

I am very much disappointment when I went to take the delivery of my Sony DVD Home Theatre system, I saw the DVD player it was found with big scratch on the front panel of the DVD Player, such kind of depth Mark occur when Screwdriver get slip during course of repair. which was not there while giving the DVD to Service center on 27th March'21. Therefore we would request to replace the front Panel or make it corrected and urgently call us...
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Saash Salman
Aug 19, 2021
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Mhc v42d fm problem

Address: 20-6-277 20-6-277, Street 1, Roop Lal Bazar, Syed Ali Chabutra, Zohra Colony, Shalibanda, Hyderabad, Telangana 500065, India, Ihave 30 flats apartment
Website: [email protected]

I was purchase 12 days back sony party speaker mhc v42d but yar radio work nahi karta properly wrost quality my contacts no is[protected]...
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Vishal Chanawala
Aug 18, 2021
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Sony DVD home theater

Address: I-404, Ashirwad Avenue, Haridarshan cross road. Opp. Shalby Hospital., Nava Naroda, Ahmedabad.Gujarat

My hometheater speakers are not working. After calling 3 times in customer care and already booked my complaint with your customer support persons but still it is not resolved. my product is in warranty period. 66940299 is my request ID. it has been passed already 10 days but still not taken any action from your side. Now, I am very frustrating from your service and will take a legal action....
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James Hardon
Aug 18, 2021
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Shortage of PS5 Disc version in India

Sony ia trying to deliver large stocks of PS5 in every country except India. If a person wants to buy a PS5 he/she should wait for atleast 1 month more as compared to other countries and moreover PS5 is more expensive in India and still they just can't meet the stock demand of Indian customers....
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P
periye
Aug 15, 2021
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Poor service

Address: HRDYA,MAVOOR ROAD;CHEVARAMBALAM,P.O.

I had a physical damage of my Sony TV KD-43X7500F on 11 Aug 2021. Complaint registered-No 66917594. So far no action is taken.
cmplained to Sony Service Centre, Expert Zone, Kozhikode 673032.
request immediate attention and prompt repair...
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This is related to Complain number "66890256".

We bought Sony LED 109cm 43W800D, 4 Years back. Sony representative updated there is issue in "Tikkon Board" and now the Board is not available.
They updated 18% discount on new TV for exchange. This seems the exchange price is similar to the offer price in Amazon and flipkart. What extra effort Sony India providing to their customers.
SINCE we trusted Sony and...
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R
Ravi Kalkhudiya
Aug 12, 2021
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Sony Led TV 52 Inch

Address: Tanakpur road khatima

DISPLAY ISSUE ON HALF SCREEN
Half Screen is not cleared and lining all complete half screen form up side.

Regards
Kashmiri Collection
Main Market Tanakpur road khatima
[protected]
[protected]...
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T
Thaiyal
Aug 11, 2021
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Products are getting repair at the earlier stage

Address: Kumbakonam

I have bought a tv exactly 2 years before.. Now it got repair... And service men is telling it is needed another 7500 for cost of Repairing...

Within 2 years who will spend this much money for repair.

If a branded tv getting repair earlier means I will recommend to buy other brand tv instead of buying Sony tv.. Purpose is lost....
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S
SwapnaJ
from Mumbai, Maharashtra
Aug 11, 2021
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RE: <AUTO> 'SonyIndia=066-821-282' Consumable Electronic complaint

Address: A 21, Runwal Prestige , Nagar Road, Near Royal Enfield Bullet Showroom, Yerwada, Pune, 411006

The Sony television was purchased vide Serial no 8108077 Sony LED KDL-32W6100IN5 . Invoice no 2021/01/101 dated 19.01.2021.
Since June 2021, the television is not working and part replacement has also been done, without any success.
Follow up has not yielded any result.
I am truly agonist with the follow up required. Please have the television picked up and deliver the draft of Rs 23000 in my name.
Immediate...
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Sukriti Sonal
Aug 11, 2021
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Sony led 32 inch tv service

Service request no[protected], customer name- Sujeet Kumar. On 05/08/2021 we have created this service request no and it’s being so many days no one visited and even we haven’t received any calls from anyone. Pathetic service....
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JAGADEESH CHETNEPALLI
Aug 9, 2021
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About 24 inch display

Hi sir/ madam

I have purchased sony 24 inch led in the year 2017 which got repaired in the year 2018 as it purchased using bajaj finserv having one year service for the same I used. But for this also I have spent my amt of 1500 although I informed in sony tv branch but not got any response. Hence I used my expenses for repair for that also I did not got refund for the same as they did not provide any bill to me after got...
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Address: Delhi, india
Website: taqeunik.com

Today I noticed this website https://taqeunik.com/ selling counterfeit fake sony and other products. My friend ordered headphones and he said you too buy from this website, they are very low cost. After sometime I noticed this website is fake and I made him to cancel the order.
When I searched domain of this address, it is created on[protected] and registered from India, Delhi.
Sony please take strict action....
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S
Santu2020
Aug 8, 2021
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Hdmi port not working

Sony tv hdmi port and remote not working...
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Sony India[protected] service request pending since 29 Jul 2021.

Complaint pending for last 10 days, no one has called till date to atleast ask us what has happened.

How rediculous !

And then they r offering me a replacement with a meagre 25% discount, just to tie me up with a new faulty tv which vl again land me in same situation after expiry of warranty, compelling me to post against Sony on...
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Address: 4th Floor, Interface Building No. 7, Off Malad Link Road, Malad West, Mumbai - 400 064, India.
Website: www.sonyliv.com

I had subscribed (for period 8Aug2020-7Aug2021) for sony liv premium membership on the app and paid for the same through credit card account. I subscribed only for one year and i didn't know that they will also deduct money for the next year without my consent. I received a message today stating that my membership is renewed and money has been deducted from my credit card today. Now money has been deducted from my credit card account without...
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Shalini_Guleria
from Noida, Uttar Pradesh
Aug 7, 2021
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Received faulty manufactured Sony KLV-40R352F TV

Website: www.sony.co.in/electronics/tv/t/televisions

I ordered Sony KLV-40R352F TV from Amazon for my parents on 6th August 2020 and received faulty manufactured TV with big black spots on the screen (clearly visible). Parents raised a complaint within 15 days of receiving the product in Sony customer care and they fooled my parents with a lame excuse that Amazon fire stick is faulty and not the TV. With time big black spots covered most of the screen and I am sure that the TV will be dead...
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Shalini_Guleria
from Noida, Uttar Pradesh
Aug 7, 2021
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Received faulty manufactured Sony KLV-40R352F TV

I ordered Sony KLV-40R352F TV from Amazon for my parents and received faulty manufactured TV with big black spots on the screen (clearly visible). Parents raised a complaint in Sony customer care and they fooled my parents with a lame excuse that Amazon fire stick is faulty and not the TV. With time big black spots covered most of the screen and I am sure that the TV will be dead in next few months. One year warranty is about to expire and...
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