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Sony India Complaints & Reviews

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Last updated Feb 13, 2024
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1800 103 7799
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1800 3000 2800
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+91 99 6793 9629
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+91 90 2912 0629
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No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam
Chennai
Chennai District
Tamil Nadu
India
600034

Sony India reviews & complaints page 36

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Address:[email protected]

Sony liv premier membership was subscribed for one year through credit card. The comapany unethically saved the credit card details and used them to renew the subscription on 7th june 2020. When the sms was on 7th jun 20 at 21:43 hrs, i was shocked and immediately mailed to customer support for cancellation and refund. The company was promt to cancel my membership and i received the sms at 11:15 pm on 7th jun itself but company advised me...
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H
Haranadhbaba
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Horizontal line on screen

I had purchased sony kd-43x7500e two years back. Now screen appearing with horizontal line and when i contact sony quoting me 14000 rupees charge for repair (Saying part to be replaced). Display is the main content in tv that’s the reason i choose sony but sony is saying no guarantee on electronic components, may lead to defective any time or next minute after warranty.
I agree too on no guarantee on electronic products may spoil...
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V
Vary
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Bravia TV - screen change

Address:Pune 411045

Bravia 65kda1 oled - screen requires a change in 2 and 1/2 years.
Screen cost almost 1 lakh.

Life time of oled screen - unknown
Warranty on new screen - 1 year

How ling will new screen work? Nobody knows.
Is it worth changing the screen as in same cost you can get a new 4k tv

Sony has been quiet about this
But request buyers to please check validity od oled before...
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I have purchased sony 43 inch tv on jan 2018. I am facing the continuous defect in product within 2years 4months. I am really not happy on this product since i have purchased by amount 60k for this tv. Really not worth to buy sony products and disappointed on the tv issues.

Today i have suprised that horizontal lines is showing in tv display. I have removed the cables and done factory reset. Also updated the software but still...
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A
Akhilahmed
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Reg subscription

Address:India

Dear team.

I have been trying to send mail to provided email [protected]@setindia.com but unable to send...
+1 photos
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Address:H. No. 257, Narot Colony

I am unable to login to my account through which i bought premium.

It is logged in on my mobile but i am unable to log in on my laptop....
+1 photos
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Unable to see picture in screen. Screen showing different colored lines. Inky able to hear sound in the background....
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N
Nisarg Tamakuwala
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Automatic deduction for yearly subscription

I've tried to end my subscription, but i couldn't able to find to end subscription. Please end the subscription and refund my amount in my account as your company automatically deducted money from my credit card.

My registered mobile no: [protected]...
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S
S Janardhan
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Not upgrading on site on TV

Address:India
Website:www.SonyLiv.com

I am 70 years old. I watch only "mere sai" program broadcast by Sony Liv. I watch it through the Amazon Fire stick rather late in the night on Sony Liv. However the program has been updated on your site only till Feb end. I am unable to see the prgram from 1st March onwards. I had complained before but got a reply that it will be updated shortly but no action has been taken...
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Address:701 GPRS IMPERIA HOMES, SHIVAJI NAGAR, NEXT TO SONA HOSPITAL, VAKOLA, SANTACRUZ EAST,

I had purchased this on 12th oct 2019. It was installed in november and i shifted to this new home in january. The tv stopped working and a complaint was made to sony care and kohinoor. Due to the lockdown the complaint has not been attended. A few days back the sony technician visited and said the motherboard is not functioning. I told him i don't want to repair. I need a new piece as this is proven defective....
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S
Suraj Kumar Mehta
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TV k relaried

Address:Ghuriyama wazirganj Gaya

Sir kal may complan kiya tha aapka election bola kal ho gayagh par aaj phair mera tv installations nahi ho paya may kiya karu 27may ko he may tv purchase kiya huya future may kabhi bhi sony ka kabhi bhi purchase nahi karugha i saw...
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pruthvipawar
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Sony bravia problem

My sony bravia tv is not working and not connecting to internet alsp the message is coming that contact sony...
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Suraj Kumar Mehta
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TV k relaried

Address:Ghuriyama wazirganj Gaya pin code 805131

Sir 27 ko may 32 inc ka tv liya hu abhi tak installation nahi huya hai baar baar may customer care ko phone karta hu aur local sony service center ko call karta hu koyi sahi say response nahi day rahy hai sirf ek baat bol rahy hai lock down hai sir so sorry ya electriction ko call diya huya hai wo jaygha to coll karega baar baar yahi sune ko mil raha hai your service is very poor...
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V
Vanvic
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Don't android tv

Tv shows different colour of line on screen due to which i'm only able to hear sound...
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P
prideofelites
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got my playstation network account hacked and sony won't help in any way

I bought a new ps4 pro on the 28th of may, 2020. I logged-in to my console using my 3 years old psn account.

After 5-6 hours, i received an email from sony saying that "this email confirms that your sony entertainment network sign-in id (Email address) has been changed successfully. If you did not change your sign-in id, please contact customer support at the following address: https://www.playstation.com/support"
br...
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M
Mohan Krishna A N
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sony tv sets has developed serious problems

Address:Sony

I have purchased 5 sony tv sets between 2015 and 2017. Even earlier i have been patronising sony tv sets.
The reason for this complaint is because of the 5 sets purchased during the last 4 years, 3 are in various stages of repair in the authorised service centres of sony.
Most disturbing is this particular model klv -32w622 e with serial # 3055930 purchased on 29th september 2017 for rs 98, 000 + gst from m/s nandilath g mart,...
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G
Gbbadboy. 1
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Worst repairing

Address:Star electronics... Dhaula kuan

I buyed a tv 5 yrs back 50 thousand rs. After 3 yrs problem started. Blinking of led light and switch off... For this problem last 3 yrs i spent mostly 10 thousand rs.. Poor and waste service.. I think they r now only learning and seeing see how to repair...
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S
Srinath Mallela
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Sony X82E

Address:Bhadradri Kothagudem

We purchased sony x82e in bhadradri kothagudem (Ravi electronics) telangana.
As we purchased in the year 2017 we got 5 years warranty service but in the present year we have faced problem with sony x82e. We have called many times to the electronic shop where we have purchased since 10 days but there is no response from them. So we want to clear my problem with your interaction process of sony x82e. So kindly requested you to react...
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sanjaykapur
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Complaint 60042078

My cimplaint no.60042078 is not getting addressed even after many reminders. Operator at phone do not bother at all. Ev en complaint is not getting forwarded to service centre. What is the use of extended warranty. Pls look into it at the earliest....
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T
TEJASWAR RAO
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Led tv

I have bought sony led tv kd-x8000g and i m facing issue tv getting off and on frequently.....
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