Sony India Complaints & Reviews

When we switching on the tv it is showing white and black background and it is showing red light and blinking...

I bought new tv on 11.03.2019 but it is stop working. We have made complaint & executive visited & after checking it is observed that mother board & other parts are not working & to be carried at service centre. My question is how a new branded tv could not perform in a year. I think it must be replaced or we must stop buying sony products in future.
Kindly respond
Regards
Paramjeet singh
[protected]...

Sony liv premier membership was subscribed for one year through credit card. The comapany unethically saved the credit card details and used them to renew the subscription on 7th june 2020. When the sms was on 7th jun 20 at 21:43 hrs, i was shocked and immediately mailed to customer support for cancellation and refund. The company was promt to cancel my membership and i received the sms at 11:15 pm on 7th jun itself but company advised me...

I had purchased sony kd-43x7500e two years back. Now screen appearing with horizontal line and when i contact sony quoting me 14000 rupees charge for repair (Saying part to be replaced). Display is the main content in tv that’s the reason i choose sony but sony is saying no guarantee on electronic components, may lead to defective any time or next minute after warranty.
I agree too on no guarantee on electronic products may spoil...

Bravia 65kda1 oled - screen requires a change in 2 and 1/2 years.
Screen cost almost 1 lakh.

Life time of oled screen - unknown
Warranty on new screen - 1 year

How ling will new screen work? Nobody knows.
Is it worth changing the screen as in same cost you can get a new 4k tv

Sony has been quiet about this
But request buyers to please check validity od oled before...

I have purchased sony 43 inch tv on jan 2018. I am facing the continuous defect in product within 2years 4months. I am really not happy on this product since i have purchased by amount 60k for this tv. Really not worth to buy sony products and disappointed on the tv issues.

Today i have suprised that horizontal lines is showing in tv display. I have removed the cables and done factory reset. Also updated the software but still...

Dear team.

I have been trying to send mail to provided email [protected]@setindia.com but unable to send...

I am unable to login to my account through which i bought premium.

It is logged in on my mobile but i am unable to log in on my laptop....

Unable to see picture in screen. Screen showing different colored lines. Inky able to hear sound in the background....

I've tried to end my subscription, but i couldn't able to find to end subscription. Please end the subscription and refund my amount in my account as your company automatically deducted money from my credit card.

My registered mobile no: [protected]...

I am 70 years old. I watch only "mere sai" program broadcast by Sony Liv. I watch it through the Amazon Fire stick rather late in the night on Sony Liv. However the program has been updated on your site only till Feb end. I am unable to see the prgram from 1st March onwards. I had complained before but got a reply that it will be updated shortly but no action has been taken...

I had purchased this on 12th oct 2019. It was installed in november and i shifted to this new home in january. The tv stopped working and a complaint was made to sony care and kohinoor. Due to the lockdown the complaint has not been attended. A few days back the sony technician visited and said the motherboard is not functioning. I told him i don't want to repair. I need a new piece as this is proven defective....

Sir kal may complan kiya tha aapka election bola kal ho gayagh par aaj phair mera tv installations nahi ho paya may kiya karu 27may ko he may tv purchase kiya huya future may kabhi bhi sony ka kabhi bhi purchase nahi karugha i saw...

My sony bravia tv is not working and not connecting to internet alsp the message is coming that contact sony...

Sir 27 ko may 32 inc ka tv liya hu abhi tak installation nahi huya hai baar baar may customer care ko phone karta hu aur local sony service center ko call karta hu koyi sahi say response nahi day rahy hai sirf ek baat bol rahy hai lock down hai sir so sorry ya electriction ko call diya huya hai wo jaygha to coll karega baar baar yahi sune ko mil raha hai your service is very poor...

Tv shows different colour of line on screen due to which i'm only able to hear sound...

I bought a new ps4 pro on the 28th of may, 2020. I logged-in to my console using my 3 years old psn account.

After 5-6 hours, i received an email from sony saying that "this email confirms that your sony entertainment network sign-in id (Email address) has been changed successfully. If you did not change your sign-in id, please contact customer support at the following address: https://www.playstation.com/support"
br...

I have purchased 5 sony tv sets between 2015 and 2017. Even earlier i have been patronising sony tv sets.
The reason for this complaint is because of the 5 sets purchased during the last 4 years, 3 are in various stages of repair in the authorised service centres of sony.
Most disturbing is this particular model klv -32w622 e with serial # 3055930 purchased on 29th september 2017 for rs 98, 000 + gst from m/s nandilath g mart,...

I buyed a tv 5 yrs back 50 thousand rs. After 3 yrs problem started. Blinking of led light and switch off... For this problem last 3 yrs i spent mostly 10 thousand rs.. Poor and waste service.. I think they r now only learning and seeing see how to repair...

We purchased sony x82e in bhadradri kothagudem (Ravi electronics) telangana.
As we purchased in the year 2017 we got 5 years warranty service but in the present year we have faced problem with sony x82e. We have called many times to the electronic shop where we have purchased since 10 days but there is no response from them. So we want to clear my problem with your interaction process of sony x82e. So kindly requested you to react...