SOTC — non confirmation of trip details and voucher despite of taking 100% amount 1.8 lac on 7th oct 2018 for trip scheduled on 21st dec 2018

Address:	New Delhi, Delhi, 110044
Website:	www.sotc.in

Hi,

I would like to share my concern and grave pain as sotc has taken 100% advance 1.7 lac on 7th october against my confirm booking of premium tents - rann o[censored]tsav scheduled on 23rd december 2018 check in and check out on 24th december 2018.

Despite of taking 100% amount they declined our family holidays bookings and left us in lurch as our all flight tickets were booked so we have to compromise on lower category which we never wanted to go far but as there were no choice left with us so we have to accept that.

It has been more than 2 weeks we have given our confirmation to sotc and chasing with for confirmation cum voucher of our stay along with refund of surplus amount but not getting any positive response.

I request indian consumer complaint forum to look into it and get the matter sort out please.

The services and response of sotc is very rude, unprofessional and pathetic.

Regards,

Sanjeev rana
Mobile [protected]
Email-sanjeev. [protected]@, megacabs.com and [protected]@gmail.com