South Bengal State Transport Corporation [SBSTC] — Bad behaviour of the bus conductor

Address:

Vill + p.o = krishnanagar , near henria ,khejuri, District - purba medinipur

Date- 10/2/2
Time- 12.25.17
Conductor no -0057844
Bus no -WB39A00000
I, ride sbstc bus from Nimtouri to Krishnanagar(Esplanade to Digha route). During my journey I realised that conductor behaviour is too bad in simple term rush behaviour. He said that the bus doesn't stop in Krishnanagar stoppage. I said, every time sbstc bus will take passenger from Krishnanagar. Conductor again said that sbstc conductor will decide where bus will stop or not. No one sbstc official authority can do anything. When bus will departure from digha to espalaned that time sbstc take passenger from Krishnanagar stoppage but whenever bus will arrive from espalaned to digha, it's doesn't stop in Krishnanagar.
So, if you help me to solve this problem I will obliged your authority.
Yours sincerely,
Souradyuti dey,
Kolkata police law institute,
Lawyer at Central administrative tribunal court.