South Bengal State Transport Corporation [SBSTC] — failed transaction refund money | |||||
Hello. I tried to book tickets on 19th august 2018 for a bus on the morning of 20th august from karunamoyee to durgapur. The transaction processed and the money of rs 155 was deducted from my account but the order wasn’t finishing and tickets weren’t sent. And after the session expired i got the error page. I went back and had to book again during which the transaction was fine. And i got tickets. The same happened with 4th november transaction. As per the policy i should be getting the refund money back for two failed transactions. Please ensure the same happens. Account name: [protected]@gmail.com Regards Anushka This never processed and the internet wasn’t an issue. Was this information helpful? | |||||
|
South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint. | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
2%
Complaints
663
Pending
0
Resolved
10
![South Bengal State Transport Corporation [SBSTC] Phone](/img/bn/phone.svg "South Bengal State Transport Corporation [SBSTC] Phone"){kind=small}
+91 34 3255 6419 (Corp. Office)
![South Bengal State Transport Corporation [SBSTC] Website](/img/bn/www.svg "South Bengal State Transport Corporation [SBSTC] Website"){kind=small}
![South Bengal State Transport Corporation [SBSTC] Address](/img/bn/location.svg "South Bengal State Transport Corporation [SBSTC] Address"){kind=small}
Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
Post your Comment