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South Bengal State Transport Corporation [SBSTC]

South Bengal State Transport Corporation [SBSTC] — Money got deducted but no ticket was booked and neither I got back my money yet

I tried booking online ticket from Durgapur to Karunamoyee on 17th July, 2021 at around 12:07 pm for 18th July (Sunday). My money got debited from ICICI account but not ticket was generated neither any seat got booked for 4/4:20 pm (18th July, sunday) bus. I reconfirmed it at the durgapur sbstc bus stand about my booking, they said no booking has been made against my name or number. It has been now 8 days, i didn't get my rupees 155.
Reading the prior complaints made by so many people makes me feel afraid that may be SBSTC will steal my money too. I repeatedly tried to call the customer care but as usual no one picks up. I mailed then but as usual no one pays a heed.
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South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
 
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Comments

I have booked a ticket from karunamoyee to durgapur.Ticket not booked And money 155 get deducted.My name is Debraj Roy
.I booked through indusend bank debit card.Please refund my 155 rs.
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I tried to book on 13th Aug for 14 aug journey at 6 am from karunamoyee to durgapur bus stand.money deducted and ticket not booked.please refund my 155 rs asap.
Reply
When I was trying to book ticket in SBSTC on 13th aug 2022 around 8.28 pm my money get deducted but ticket not booked from Asansol to Durgapur City center.I used Indusind bank debit card ending with 3299 for this transaction and 155 rs deducted.Please refund my money as ticket is not booked.I have attached screenshot for this transaction.My name is Debraj Roy.

Money got deducted but no ticket was booked and neither I got back my money yet - Comment #4036468 - Image #0
Reply
Debraj86's reply, Aug 13, 2022
I wanted to book ticket from karunamoyee to durgapur city center.155 rs deducted for debit card ending with 3299 at 8.28 pm.ticket not booked but money get deducted.

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    South Bengal State Transport Corporation [SBSTC] Phone
    +91 34 3255 6419 (Corp. Office)
    South Bengal State Transport Corporation [SBSTC] Address
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
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