South Bengal State Transport Corporation [SBSTC] — non availability of seat in spite of online booking

4 Reviews
Gangajalghati, West Bengal, India
 Debasis Thakur on Jun 4, 2018
Today my daughter riankka thakur was travelling with valid ticket no l[protected] in bankura karunamoyee sbstc bus departure timing from bankura at 05:40 hrs. She got no seat from borjora & had to go standing up to durgapur. She asked the conductor for help but he didn't rather he was busy with money collection from local passengers where as far as i know there is no valid tickets in between that's why i have to purchase ticket giving extra fare from bankura in stead of borjora. I want solution at the earliest as well as return feedback otherwise i have to knock the door of consumer forum. Hope u pl will take the complain & do the needful for future harassment of valid ticket holders. Thanks

Complaint Status

[Jun 04, 2018] South Bengal State Transport Corporation [SBSTC] customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0


I have not yet received sms of my purchased online ticket in my registrar mobile no [protected]. Though I have paid the 12985516 and ticket no. L[protected]..from Burdwan to Karunamoyee time 9:30 am..please arrange to send the sms.. Banabir Ghose.. [protected] .. ticket purchased on 20/06/18..
The guy named babloo who sit in the karunamoyee counter... is extremely difficult to handle. He misbehaved very badly with me today when I was enquiring on a booking. I want a strong action to be taken against him. I have seen him sarcastic with many people. He needs to be stopped now
B9oked ticket from asansol to esplanade money deducted but ticket not confirm with reference no. IGADXLIIR5.
PLS refund my money as soon as possible

My mail is [protected]

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    +91 34 3255 6419 (Corp. Office)
    Burnpur Rd, Court More, Asansol, West Bengal, India - 713304
    South Bengal State Transport Corporation [SBSTC] - non availability of seat in spite of online booking