South Indian Bank [Sib] — Amount declined showed in swipe machine but amount had been deducted. | |||
Dear Sir, Ref : Account No : [protected]. Branch Paravattany. Thrissur. On 29th December 2016 I had a made a transaction for Rs.399/- at Reliance Trends, Shobha mall around 5.00 pm. On swiping the instrument showed payment declined. So I was asked to swipe another card. On reaching home I found that the amount had been deducted from my account through SMS. I have given a letter of representation at Poonkunnam SIB branch. Till date the amount has not been credited to my account. Kindly let me know the status. Thanking you D.MARIA IRUTHAYA RAJ. Was this information helpful? | |||
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South Indian Bank [SIB] customer support has been notified about the posted complaint. | |||
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![South Indian Bank [SIB] Phone](/img/bn/phone.svg "South Indian Bank [SIB] Phone"){kind=small}
+91 48 4236 5657 [NRIs]
+91 48 7242 0020 [Head Office]
+91 48 7242 0058 [Head Office]
![South Indian Bank [SIB] Website](/img/bn/www.svg "South Indian Bank [SIB] Website"){kind=small}
![South Indian Bank [SIB] Address](/img/bn/location.svg "South Indian Bank [SIB] Address"){kind=small}
T.B Road, Mission Quarters, Thrissur, Kerala, India - 680001
today I called 10 times to SIB bank thrissur branch but non of my calls were attended. So, irresponsible staff are sitting over. Is this the way to deal with your customer.