South Indian Bank [Sib] — failed online transaction

Address:

Thrissur, Kerala, 680125

Dear sir / madam,
I had made an online payment of rs. 353/-to barathi airtel using my debit card on 21/9/2018 which was failed. Bharathi airtel has not yet received the payment.

I had duly filled in the complaint application form and had submitted the same to south indian bank, irinjalakuda on 4/10/2018, but till date there has been no response.

I am attaching herewith the copy of the same for your reference.

Please update.
Regards,
Binesh