South Western Railway — attitude about railway ticket checker - mrs. premalatha sureban - yeshwanthpur

Address:Bangalore, Karnataka, 091

Dear sir,

Very sad to tell this kind of people are working in our indian railway department.
We came from secunderabad to yeshwanthpura with 44 people.
When we are going out we were carrying 13 kg dance material. When we enter to exit gate other passengers were going without showing anything. We respected her and we went to show our tickets to your checker.

She suddenly came and telling without luggage charged u people r came from rail. U have to pay luggage charge. We told ok. She told approx 50 kg will charge, but we were carrying just 13 kg. We asked how it is possible. Again she told otherwise will lodge police complaint.

Pls check before hiring to railway department this kind of people.

They will spoil our railway respect in our country
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Observed that only 3 counters will be opened around 5 am even 6 am, then what is necessitie of having 11 counters in Kempegowda railway station, where people need to stand in queue for more than half an hour, it leads to miss the train.
People have to com to railway station 1 hour prior just to stand in queue nothing else

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