South Western Railway Complaints & Reviews

The railway reservation counter staff at chikkabanawar railway station(BAW) of the south western railway was shoutimg at a passenger for asking wether he will get tatkal ticket or not. She teared his booking form and asked him to shut up and leave the counter.
Its very sad to see such incidents happening as people in their posts misusing their privilege as a govt staff.
It was around 8.10 in the morning and it was a lady staff...

Train no 16512 CAN SBC EXPRESS
Seat no B1/38/UB
Name: Shiva Kumar Renuka
PNR no: [protected]
Phone no [protected]
While getting down at YPR at 0600hrs, my new Yoga Mat (Green colour with black straps) was left on the Bed. I couldn't get back to berth as passengers were getting down and couldn't enter....

The ticket to the train platform was not given and the counter was closed devagonthi, Bangalore....

Dear Sir / Madam

My wife and kids were suppose to travel from SBC (Bangalore cantonment) to Mumbai CST on[protected] in A2 coach with PNR [protected] on reaching the station they were informed that train will be terminated till Solapur only, which was not feasible to travel with kids and elderly mom as I was not traveling and so we made a complaint with TDR[protected] which was rejected saying ticket was not cancelled 48 hours...

Dear sir/ madam,
My uncle mr.kumaravelu as ex TT. His wife dhanalakshmi her age 60 yrs. She can't able to walk BCS of her knee problems wants to undergo cataract surgery, where we admit her at Narayana netralaya. As we request you representative lend one letter, but your people behaviour is highly topical that they made my wife go here and there. Also they told to go to some other hospitals. As operation time fixed. Your people activity...

Respected sir
Myself naveen
I visited ksr bengaluru station on 8/03/2020 via 2 wheeler
The persons who are standing near the entry and exit of railway station are charging more money for visiting railway station
Without receipt they ask for 15rs
If we ask receipt they charge it 25rs for 5 minutes visit and mention 4 wheeler in place of 2 wheeler and don't. Mention vehicle number
If we ask anything...

Hello sir,
It's so worst and unethical service by your mysore division railway station ticket counter person, today morning i had requested one daily pass & one ladies senior citizens' ticket, but thy charged me as normal ticket fare even when i asked him... What kind of staff in counter & working with railway... Now question will be there any action or just case closed without any action...
Thanks
Raghu...

Dear sir,

Now a days, as a part of decentralization, railways have shifted starting & ending points for many trains to k r puram in bangalore, which is more than 30-40 kilometers away from bangalore city.

It is a good move to avoid congestion at bangalore central stn. But before taking such a step it is necessary to ensure that the suburban stations, like kr puram have all necessary infrastructures like pre...

Dear sir,
I boarded the udayan express from sbc bengaluru, on the 23rd of december, 2019 from platform 1. While my luggage was being scanned, mistakenly it got replaced and got lost. I was not having my luggage in the train and most probably it has been left in the station platform itself.

Hence it is my earnest request to please look out for my baggage. It is really necessary and important for me as it contains important...

Dear south western railway,
I am writing to complain about my experience on your train this evening. I am travelling on the sleeper train from hosapet to mysuru.

My husband and i booked first class tickets three weeks ago. He was put in a compartment with a family group of two males and one female, and i was assigned a compartment with three males. This is completely inappropriate.

We spoke to the conductor...

I am munesh chand bairwa ex. Helper signal kjm. Working under sse/signal/bypl.

My pf. No.[protected]. I am relieved from bangalore division (Swr) to jaipur division (Nwr) for one way own request transfer date on 28/02/2019 by sr. Dpo/sbc letter no. (This order no.990/02/2019/s&t. Dated.18.02.2019
And their i am joinined date on 28/03/2019 at isa [protected]@ jp division. But my personal files not come after 9 month complete....

The incident took place on[protected]
I was travelling from ksr to whitefield by the train whose number is 12610. I was having the ticket and there was no space in the general compartment so i was standing at the door of the reservation compartment. Three rpf staff come and start asking for tickets and when people who were not having reservation and who were localite, the rpf did not take any action against them and asked them to move...

Respected sir/madam,
Fans are not working in waiting hall (Sleeper class), in hospet railway station,
When contacted dy. Station superintendent is telling that rain water went inside fans, but i think it is the responsibility of railway officials to sort out the problem once it is found, as we are paying the price of the ticket, it is our
Right to use the amenities provided by railways.
Kindly solve the problem...

Hi sir
I travel daily between bijapur[bjp] and bagalkot[bgk] railway stations, according to

Ccm/swr/ubl letter no. C.518/de-reservation/policy/2016-17 dtd-15.02.17,
H/c.518/uts/prs/misc/17 dtd 15.02.17,
H/c.518/ubl/prs/misc/17 dtd 30.05.18.

I can travel in reserved sleeper class coaches using unreserved 2nd class ticket, while travelling in sleeper class coaches the tc/tt are not allowing...

There is an appalling lack of facilities at whitefield a railway station. The footbridge is extremely narrow and the steps are crumbling. There is no exit leading to the back side of the station. There are no elevators/escalators for aged or physically challenged people to cross over to other platforms. There is no drinking water. There are no usable toilets. There is no power backup at the station, and the whole station goes dark when there...

Hi sir, this is mahaboobbeg wakil my wife aasma begum traveling from tumkur to haveri dated 23/02/2018 in janshatabdi train train number 12079 after all she is having e ticket after prepared of chart also showing current status wl 2 so she boarded train with help of current status their is no mail messege information that ticket got canceled but the lady tc she tortured and fined around 510 rupess hence my wife cant afford and traveling alone...

On reaching the ksr bangalore station to pick my relatives whose train was yet to reach, we went to the railway staffs to ask them from where to buy the platform ticket. They, instead of responding us, inreturn asked us to show the ticket and charged us fine of rs.300.

The lady was acting very rude and impolite and threatening us to pay the fine else they would take us to police station.

We kept pleading them...

Hi
I feel that the two wheeler parking fee is too high (₹25 a day) for outdoor parking in mysore. I have observed that they are charging even extra sometimes even though they have tokens by wrong calculation. The people who is looking after is not providing any security for the vehicles, their maintenance is worst and they behave rudely. Most of the times i have observed that bike mirrors will be broken or someone will tear our bike...

Hi sir,

Both the mys-mv and mys-tn express is getting operated via ed jn. It is waste of time for loco change in ed jn jn which it is already crowded and running short of platforms @ed jn. For other kerala bound trains

Can swr avoid this and operate these two express trains via sa-nmkl-krr. So that you can save ample time, distance and fuel as well.

Please consider, as it will help and benefit...

Sir

Please change the lalbagh departure timing:

On[protected] the lalbagh sf departure from sbc 7:00 and arriving at bangarpet 9:00 am. The earlier departure time 6:33 am and arriving at bangarpet 7:33 am. The railway recently change the time for lalbagh sf train no 12608 and speed raised by 3 minutes. The earlier lalbagh sf was departure time 6:30 am is too good. Whenever the lalbagh sf departure time 6:33 am...

Whitefield bangalore has been the stop for most of the itpl commuters daily.
But once you getdown from train, to reach bus stand one has to travel a round about for 1 km to reach the bus stand.
The bus stand is adjacent to the railway station, but no way to go. Only way to reach is take the round about. People have to jump walls or walk on tracks to avoid it.

Not sure why railway department has not considered...

Hi, my name is ravinand d’souza and i am working in bangalore, hence i travel from mysore to bangalore vice versa on a daily basis under the season ticket id# d078c6t05a. I have been noticing that while i am returning to mysore in the train kaveri express. Train# 16021, mostly the train reaches mysore by 6:40am but the train has been parked outside the station for nearly 20 to 25 minutes unnecessarily even though the platform is empty....

Respectd sir as i am working in Bangalore railways as a contractor for 7years in the company called Akanksha coach cleaning department they are 150 labours in the company more than 60labours worked fully 7years they have not given Esi and Pf slip and number please help us sir before the contracts ends in 2months my name is seenu and Iam supervisor my no is [protected] please take immediate action thank you sir...

I travelled yesterday (21st july 2018) from mysuru to bangalore via the chamarajanagar to tirupathi train # 16219. I had reserved berth from mysuru jn to bengaluru cant. And since i booked tatkal tickets i paid rs. 385/ ticket instead on the usual rs.120.
And in-spite of doing all the above i had the experience of travelling in the general/unreserved couch. People had indiscriminately occupied all seats and when we showed our booking...

Hi sir, my name is Harikrishna I am traveling in 11304 train from dharwad to Bellary in sleeper coach. Passengers with general tickets are entering sleeper coach but the T C is not asking them to show their tickets. These general class ticket passengers are fighting with me. They are not supposed to travel in sleeper coach. I asked them to get down from my seat but they refused to do so. They entered the sleeper coach from koppal station...

I am a citizen of mysore city, i don't what the hell had happened to india railways.

After doing the 2 way tracks. They are not able to provide a better service.

The train malgudi/ kaveri express should be departing at 8: 20 am, but it's almost crossing
9 30 am. Still it did not leave the station.

Hutter shameless on indian railways.

If you cannot give the proper service....

Please provide more number of trains between these two stations to facilitate more number of passengers who are travelling from city to itpl and back from itpl to city during morning 8.30 am to 10am and in the evening 5.30 to 7 pm. During these hours it is very hectic to travel in bus or car or in two wheeler in whitefield road from byappanahalli. If our railway department considered this matter seriously it is very encouraging to our citizen...

Dear sir
In tumkur insaid railway station milk parlour is taking extra money ..7-4-2018 I took one amul milk ..that actual price is 20 rupe ..but they took 25 ..I asked them for what purpose u r taking 5 rupe extra ..they said for cooling we are taking 5 rupee extra ..so please take a action on them .bcz for all product they r taking 5 rupee extra .. in pay and use toilet also taking 2 rupe extra ..but in the board for toilet 2 rupe...

Dear team, what the service u providing?? T. No 22685 start from ypr to chandigarh delay started 1hrs from starting point and it's happen alternate weeks to this train we suppose to reach hubli 9:40... It super fast train and we paid extra charges also but it's running like local train each stion it stop where it has only 3 stop between ypr to ubl.. Now it's runnins 2 :30 hrs late controller not bother about this... If late can't u manage...

Dear sir,

Very sad to tell this kind of people are working in our indian railway department.
We came from secunderabad to yeshwanthpura with 44 people.
When we are going out we were carrying 13 kg dance material. When we enter to exit gate other passengers were going without showing anything. We respected her and we went to show our tickets to your checker.

She suddenly came and telling without...