South Western Railway — railway station staff's corruption and misbehavior

Address:560009

On reaching the ksr bangalore station to pick my relatives whose train was yet to reach, we went to the railway staffs to ask them from where to buy the platform ticket. They, instead of responding us, inreturn asked us to show the ticket and charged us fine of rs.300.

The lady was acting very rude and impolite and threatening us to pay the fine else they would take us to police station.

We kept pleading them and to make them understand that we came to them to ask where is the counter, they kept shouting to pay the fine. The second lady there finally agreed and asked us to buy and come the platform tickets. But the first lady held our hands and didn't allow us to go and made us pay fine of rs.300. She said "because you are ladies i'm charging you rs.300, else the actual fine is rs.600"

The police official standing with them was also one of them and was not ready at all to listen to us.

After giving up when we paid the fine of rs.300, the first lady gave us a a receipt copy which was "excess fare ticket". This receipt is issued when passengers travel in train without any ticket or beyond the authorised distance. Whereas we had entered the platform right in front of their eyes, which they clearly refused to agree or even listen.

I even asked them to come and check the camera to prove them that i'm not wrong. But no one listened to us.

Please take some action against such officials as they are taking the hard earned money from people who have not even committed any guilt.

I have attached the copy of the receipt issued by them for proof.
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All the people are using the hall and the unreserved passengers are also using the Toilet and make it dirty. There is no control over the room and there is no people to take care.

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