Southern Railway — catering in kovai shatabdi express by north indian caterers

Address:Chennai, Tamil Nadu, 600130

I have travelled quite a few times by shatabdi express between chennai and coimbatore. I observe that the catering is done by some north indian agency who has employed mostly north indian persons who cannot understand a word of tamil. Also, it is shocking that lunch / dinner served is nothing from south indian cuisine. Once, i got dal, bengan bhaja in lunch. Another occasion, i was served paneer paratha and typical punjabi gravy. I wonder if such catering is done in any of the northern railway trains, where passengers are served sambhar, rasam or kootu.
Please look into this complaint and stop serving north indian dishes which we find extremely unpalatable. After charging nearly rs 200/- donot insult us like this.
Was this information helpful?
No (0)
Yes (0)
Southern Railway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Southern Railway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    776
    Pending
    0
    Resolved
    152
    Southern Railway Phone
    +91 94 4478 8127
    +91 94 4478 8125
    +91 94 4478 8126
    Southern Railway Address
    GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
    View all Southern Railway contact information