Southern Railway — Charging passengers for fault of railway

Today five adulys and two children reached tvpm railway station to travel as already booked.. We came to know that train is late by 2 hrs. So we checked in to the waiting room after paying rs10 per adult. After 2 hours we got to know that the train is being further delayed. We were asked to pay further 10 per person to continue using the waiting room. We are being charged again and again for a reason railway is mresponsible. I feel this is gross injustice shown to passengers. Please look into the matter.
Was this information helpful?
No (0)
Yes (0)
Southern Railway customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Southern Railway
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    20%
    Complaints
    776
    Pending
    0
    Resolved
    152
    Southern Railway Phone
    +91 94 4478 8127
    +91 94 4478 8125
    +91 94 4478 8126
    Southern Railway Address
    GM Secretariet, Head Quarters Office, Parktown, Chennai, Tamil Nadu, India
    View all Southern Railway contact information