Southern Railway — Cheating By Railways

Address:

Pathanamthitta, Kerala

I had booked tickets for my children on train no 12431 for travelling from Kollam [QLN] to H.Nizamuddin [NZM] on 28th May, 2015. The PNR No for the ticket was [protected]. I was informed by railways through official SMS at 8.15 pm from IRCTC that the above train has been cancelled. Thus we had to cancel our journey. But strangely at 2.58 am the next morning I get an SMS from railways again through IRCTC stating that the above train has been running on its scheduled time and that the previous message needs to be ignored. Misleading the public with wrong information amounts to cheating and hence i feel railways needs to not only refund my entire ticket money but also adequately compensate for the agony we went through.