Southern Railway — FAULTY RESERVATION SYSTEM

Address:

Chennai, Tamil Nadu

PNR NO.[protected] TRAIN NO: 12164 DATE OF BOOKING[protected] DATE OF JOURNEY:[protected] NUMBER OF PERSONS 4 CLASS 1ST A/C FROM CHENNAI TO KALYAN BOOKING STATUS : 2NOS CNF 2NOS W.L 1 & 2 FIRST TWO TICKETS (CONFIRMED) WERE CANCELLED ON[protected] SO BY DEFAULT, IF THERE IS NO MANUAL INTERVENTION, OUR NEXT TWO (WAIT LISTED) TICKETS SHOULD HAVE MOVED TO CONFIRMED STATUS WHICH HAS NOT HAPPENED, INSTEAD THEY HAVE BECOMEW/LNO 1 TO CNF AND THE W/L NO 2 TO W/L NO 1. KINDLY CLARIFY AND MAKE MY WAIT LISTED TICKET ALSO TO CONFIRMED ONE LATEST BY 26TH NOV 13 LEST I SHALL MOVE CONSUMER REDRESSAL FORM, B SANKARANARAYANAN 90/10, MAGIZHCHI COLONY MOGAPPAIR CHENNAI 600037 [protected]