Southern Railway — Inadequate facilities at arkonam railway station

Address:

Chennai, Tamil Nadu

Dear sir/madam,

Sub: inadequate facilities at arkonam railway station
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1. Train numbers and coach position of the train [for all the trains stopping at arkonam railway station] should be displayed in the notice board kept outside the station master's room/at the entrance of the foot steps on both sides of the station and it should be also made known to the commuters/public through the public address system available in the station. This will avoid the commuters from running here and there for boarding the train on its arrival.

2. The length of the platform can accommodate only 17 coaches but the trains have nearly 22 coaches with the result that the commuters travelling in the last 4 or 5 coaches have to literally jump out of the compartments while alighting. Imagine the situation for elderly people, disabled people, women and for commuters alighting during night time.

3. The electronic display board kept in the station for indicating the train number and the position of coaches is not functioning for most of the time with the result commuters have to run helter skelter to board the train on its arrival.

4. The retiring rooms/toilets for commuters is not clean. They should be kept neat and tidy.

Please take necessary steps to provide the necessary facilities at arkonam railway station.

Thanking you,

Yours truly,

R. Shankar rama sesh
27.7.2016