Southern Railway — Passenger discomfort

Address:

Chennai, Tamil Nadu, 560084

This is regarding the utter lack of regard for passenger comfort displayed by the Indian Railways.

I had booked in the AC Chair car in Double Decker train that plies between Bengaluru and Chennai(Train no 22626, PNR no [protected], Date of Journey 04 Feb 17).

I was shocked to see that our seats were stacked right next to the door opening to the toilet lobby with almost no leg room. They were so cramped that even my son found it uncomfortable to sit(Please see the picture).

How do railways expect anybody to sit in these seats for 06-07 hours ?

These need to be rearranged, if Railways has any concern for passenger comfort.