Southern Railway — pay and use toilet

Address:

600003

Respected sir/madam
I had to pass through Chennai Central suburban railway station yesterday night along with my aged mother. As she had to relieve herself she went to the PAY and USE facility at CHENNAI SUBURBAN RLY STATION. She was asked to pay Rs.5 for using the urinal though the tariff displayed was Rs.2/- when questioned the staff didnt care to respond and behaved rudely.

How can the general public be cheated by overcharging for using PAY and USE facility. It was noticed that many more people who were using the facility were grudgingly paying the extra charge. Request that prompt action be taken in this regard so that the common is not harassed to use a public facility.