Southern Railway — Request Additional express trains in Shenkottai route + AC 2 tier coaches in the existing Pothigai Express

Address:	600018
Website:	Suggestion

I am a senior citizen, 75 years, a frequent traveller with my wife in your Pothigai Express. We found the following deficiencies in your service in this Shenkottai route.
1. There is only one Express train with convenient timings. Compared this to the Tinnevely side route where you have many express trains. I do not understand why you neglect this Shenkottai route with additional EXPRESS trains, though it is a very profitable route
2. Because of paucity of additional express trains it becomes very difficult to get accommodation that to in lower berths by Senior citizens
3. In POTHIGAI express you have allotted only one AC 2 tier coach/berths which is very negligible when you have other preferential allotment rules
4. You can extend the DORANTO Express trains from Central to Shenkottai instead of halting at Madurai as you have more idle time for the train at Madurai. It has many AC coaches. This will ease the situation.
Will you pl. consider my suggestion which is possible as it generate additional revenue.

Alagirisamy A
(M) [protected]
e-mail: [protected]@gmail.com