Spark Broadband — Internet not working for more than 10 days

Address:

Thane, Maharashtra, 401107

Internet is not working for more than 10 days. Everyday we call the customer care they have different excuses everyday. Finally talked to a technical suppory as they say that guy did not even know the internet is not working for such a long time. He said already a tech visited the previous day which was not true as our whole family was there at home the whole day. It's been another 3 days when the tech said engineer will visit which we are still waiting. Now the xust cust support number does not work at all.