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Spark Broadband Complaints & Reviews

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Updated: Aug 24, 2021
Complaints 58
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3
Unresolved
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Spark Broadband reviews & complaints(58)

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A
Ajay I’M COOL BUT GLOBAL WARMING MADE ME HOT.
Aug 24, 2021
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Address: mata ghat road khurja. mo no 8449823213

I bought spark mobile on 02.01.2021.
in last month my phone blast IN charging time I went service center they took my phone and say we will check after one my phone as it return .
phone blasted and smoke started coming out of it. Due to this blast.
i submitted the phone on service centre after 25 days they return my phone same condition and say its can not change... the service center was in khurja U.P.

Dissatisfied/disappointed Service engineer - Comment #3882725 - Image #0
Dissatisfied/disappointed Service engineer - Comment #3882725 - Image #1
Dissatisfied/disappointed Service engineer - Comment #3882725 - Image #2
Dissatisfied/disappointed Service engineer - Comment #3882725 - Image #3
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    A
    adv.waseem87
    from Ghatal, West Bengal
    May 14, 2019
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    Address: Bulandshahr, Uttar Pradesh, 203001

    Hey were displaying the redmi note 7 pro mobile online. So i went ahead and paid through qr code link for upi transfer. After doing that i didn’t get any confirmation. So after trying for hours on thier customer service number i got several numbers online via youtube for shoprishi.com. I called on those numbers they said the booking is unconfirmed and they can return the money. So i said ok go ahead. Then they sent you obe upi link which according to them we need to forward to some mobile number (I think this provide them the access to register us on upi with our bank account). I did that (I was so eager to get my money). Then i got the message “thank you for registering in upi “ from my bank. Then these people ask you mpin. I declined that. They force me to give that... We are just asking for mpin, to return your amount rs 13499 i gave him my mpin. I got my account balance nill. He also withdraw rs 21500. From my account by upi now they dont pickup my phone don't call to this no [protected] and [protected] plz block these no to save fraud people. I lose my rs 35000.00 by shoprishi
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      R
      Ripal Jain
      from Mumbai, Maharashtra
      Feb 16, 2018
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      Address: Mumbai City, Maharashtra, 400004

      Dear sir;
      Since last 15 daysmy wifi is not working even before when i continued 2nd year of your service first two months my wifi was not working and i have tried to contact your service center but it was useless. It was just a waste of time. This is 2nd year o[censored]r service and you people started showing your colours. I personally fell that i wasted my money by taking your wifi service. If i won't get my complaint solved i will stop you service and i will for sure ensure you that i won't tolerate this any more. If i would have any idea of your worst service i would not even use your service even a single day. So i would just say that solve my problem as soon as possible or elese refund my full money. And i would not recommend you service
      Material is not good then not accept
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        P
        Prv231189
        from Mul, Maharashtra
        Jan 4, 2018
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        Address: Mumbai City, Maharashtra, 400002

        My internet not working for last few weeks and even the office of spark broadband in our area (Girgaum-400002) has been shut.
        When i called the person who i regularly call for my internet issues, said that he and his team have left the job of spark broadband as they havent got salary for few months. We have been cheated and i have subscribed for a year. Have just used internet for 3 -4 months.
        Can anybody help in this matter.
        You can reach me on prasadvaidya. [protected]@gmail.com
        [protected]
        complaint in police station, I have already complaint.
        My no. is [protected]
        How to ffile a complain again director, Manager other Partner, employer also who not support to us. . I know director name, Address & were there stay. Phone number is switch. Director of spark company Start ed new business..

        Still pending for 4 month salary ..
        Need help to file a complain..
        Regards,
        Ashish P
        [protected]
        share your mobile number on [protected]@gmail.com.
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          S
          Shailesh Thorat
          from Mumbai, Maharashtra
          Dec 29, 2017
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          Address: Mumbai City, Maharashtra, 400004

          Hi, everyone give mobile number. Will make whatsapp group to track any information/activities about spark broadband. It will help all customers who cheated by this providers.. Please mentioned ur mobile number or whatsapp me [protected].
          I had paid 6000 in june and from august they are not providing service and after i asked for refund they told me will refund within 45 days but now no one receiving call and no one responded. And their shop in girgaon also closed. Please let me know anyone did complaint against spark broadband services. I want to join.
          Dec 29, 2017
          Complaint marked as Resolved 
          I want to close this complaint and delete this complaint
          Dec 29, 2017
          Updated by Shailesh Thorat
          Hi, everyone. we Will make whatsapp group to track any information/activities about spark broadband. It will help all customers who cheated by this providers. Meet me at 7 pm tomorrow at spark shop.
          Hi my number is [protected].
          share ur mobile number on [protected]@yahoo.com
          Spark broadband service is worst worst worst, here in Malegaon Maharashtra, I want refund or I will go for police complain,

          I have 2 spark connections, they always disconnected, despite complain and repeated reminders no one is trying to fix the problem,

          Speed is also very slow, please provide speedy solution thanks
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            G
            Gayatri Rao
            from Mumbai, Maharashtra
            Dec 14, 2017
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            Address: 401107

            This company used to give service on a prepaid basis.in june, when i was making payment, the payment was transferred twice. They said they would give service until december. But, we have not been provided with the service for the last 4 months. Repeated calls to the customer care have been ignored. My email to them has also been ignored. Can i get a redressal for this?
            Hi,

            I have register complaint against Spark broadband to police station, request you all to complaint as it they have closed all the offices of south mumbai and ran away with customer money.

            Even in my area they have cheated lot of people.

            Some how I got a number i.e., [protected] he is telling he is just handling dadar area and disconnection phone everytime.

            This is height of frustration.
            Register mobile.no.[protected]
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              P
              poojasan
              from Mumbai, Maharashtra
              Dec 7, 2017
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              Address: Mumbai City, Maharashtra

              Internet services have been stopped since 4 months. Prior to that the wi fi would be down frequently. There is no response on the customer care lines and email. The local office employees said that they only took up installation requests and did not help with customer service. Overall there is no provision of the promised internet service or customer care service at all. Fees for the period of one year has been collected by the spark sales employee.
              Dec 07, 2017
              Updated by poojasan
              The spark employees need to respond to explain why the services were not provided and provide a refund of the annual fees paid before renewal of wi fi services, Rs 5500.
              Hi,

              I have register complaint against Spark broadband to police station, request you all to complaint as it they have closed all the offices of south mumbai and ran away with customer money.

              Even in my area they have cheated lot of people.

              Some how I got a number i.e., [protected] he is telling he is just handling dadar area and disconnection phone everytime.

              This is height of frustration.
              Registered mobile No [protected]. Internet Connection Stoped From 08/12/2017.
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                T
                thanda ramesh
                from Vijayawada, Andhra Pradesh
                Dec 1, 2017
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                Address: 534338
                Website: www.onlineclues.com

                Worst product date[protected] invoice no:si 00102063 client number: [protected] seller ; spark international, opp. Holy hospital, tosham road, hisar-125005, haryana gstin: 06aczfs1494h1zf state code:06 qty:5 unit price:209.33 taxable amount :1046.67 cgst; 0.00 sgst:0.00 igst:52.33 total amount :1099 amount in words; rupees one thousand ninety nine only
                Dec 01, 2017
                Updated by thanda ramesh
                retun to product

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                  Y
                  yashodhan sharma
                  from Mumbai, Maharashtra
                  Oct 7, 2017
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                  Address: Mumbai City, Maharashtra, 400002
                  Website: sparkbroadband.com

                  My connection at, khemka bhavan, fanaswadi, mumbai-400002 in name of yashodhan sharma is almost down every next day and currently is down since 4 days and their customer care is purposely blocking complaints. Number disconnects after 2 rings.

                  Took this line for son who has exams of engineering and everything is going berserk due to internet line failure. Bad luck for us we pain whole year fees in advance.

                  Your's is the worst company ever came through.

                  Will complaint to l. T. Marg police station and file fir & pil against you.

                  Thanks
                  Yashodhan sharma
                  [protected]
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                    J
                    Janvi Shah
                    from Mumbai, Maharashtra
                    Oct 6, 2017
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                    My registered number is [protected]. Since last 5 days stock market is not working through spark wifi but if i connect with any hotspot it works. This is not for the first time but wifi doesn't work many a times for 5-6 days. There is no kind of service we get even after registering our complain. Your officers do not reply. We are not getting any service for the money we have paid. Hence i need my refund. Let me know the procedure for the same.
                    Its been 4 weeks now my net is not working and no one is responding on toll free no. And also no one at girgaon office to help me out but i couldnt find any one there.
                    Service is obscure person over there are obscure
                    Have paid money for full year- I am cheated - Internet not working at all. No one taking any complaints for the same. Don’t understand where to go and what to do???
                    Hi,

                    I have register complaint against Spark broadband to police station, request you all to complaint as it they have closed all the offices of south mumbai and ran away with customer money.

                    Even in my area they have cheated lot of people.

                    Some how I got a number i.e., [protected] he is telling he is just handling dadar area and disconnection phone everytime.

                    This is height of frustration.
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                      N
                      Nitesh8104
                      from Mumbai, Maharashtra
                      Oct 2, 2017
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                      Address: 400012
                      Website: www.sparkbroadband.com

                      Almost 2 times a day internet keeps disconnecting every now and then. Customer care aren't helpful, always busy lines & do not receive any calls. If they receive call by mistake, complaint ain't taken seriously. Our money are wasted for spark broadband plans & for calling their customer care service. Work keeps pending everday because of no internet. Technician are also not helpful at all.
                      I vinod mewada customer of sparkbroadbrand
                      I m unsatisfied with the service of spark
                      Everytime internet is not working
                      And that period spark customer care is also working
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                        H
                        hardik chhadwa
                        from Ajra, Maharashtra
                        Sep 15, 2017
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                        Address: Mumbai City, Maharashtra, 400004

                        My dsl light is blinking since yesterday day and now a days we are facing this problem on regular basis, last time we have also asked for technicians visit yet no one came
                        [protected] is my number and have the account with spark broadband with the same number
                        Plz solve the problem on early basis so that we can take our work
                        Maild id is [protected]@yahoo.com
                        It is the bhenchod company ever since tired of its ### services . chutmariki company hai . they take our cash and not even receiving call when we have any comlaint. the ### all company ever seen please dont subscribe this company it is really gonna ### your money in their pocket and than after no services
                        Dear Sir,

                        We have talk to your person on this no [protected] not given answer to us, We have talk more time but he is reply us more 15 days and after 15 days we call him and tell us more 15 days, please send us feedback as soonest as possible after we are going to your office with police
                        Hi,

                        I have register complaint against Spark broadband to police station, request you all to complaint as it they have closed all the offices of south mumbai and ran away with customer money.

                        Even in my area they have cheated lot of people.

                        Some how I got a number i.e., [protected] he is telling he is just handling dadar area and disconnection phone everytime.

                        This is height of frustration.
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                          G
                          girishsanghvi
                          from Guwahati, Assam
                          Sep 15, 2017
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                          Address: Mumbai City, Maharashtra, 400004

                          Dear Sir,

                          i am complaining from past 6 months, they are not replying to my emails and everyday internet drops. in ganesh chaturthi internet was off for 8 days, they seems not interested in picking up the calls. after 8 days they said that they were on holiday. very bad service. their office was also closed.

                          they are not replying on[protected] or 'Customer Support Spark Broadband'

                          i need my payment back
                          I have already asked for a refund, but they won't give. Keep saying that internet will resume in '2' hours, and its been days! Fraud company. We should all take legal action.
                          yes, we should take legal actions. they are not listening to our complaints. we need our refund.
                          DarshG's reply, Sep 17, 2017
                          Let's proceed together.
                          Shailesh Thorat's reply, Dec 29, 2017
                          Boss please let me know also.. Shailesh Thorat 9870297400
                          For the past 10 days my internet service down. Tried to contact on all the customer care numbers no response.

                          Can any one tell what is wrong.
                          Product (Checked Shirts) is totally different in design from the show in image of your site.

                          internet services - Comment #2899413 - Image #0
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                            J
                            jay.choche
                            from Mumbai, Maharashtra
                            Sep 14, 2017
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                            Address: Mumbai City, Maharashtra, 400004
                            Website: l2s.sparkbroadband.com/cgi/contactus.php

                            Spark broadband if you can understand english then you can understand what frustration level we have reached from past many months internet getting down every single day and your customer care number no one receives call what is the problem can you please resolve my issue on priority my business is getting impacted hope so your ceo understand what i have written and takes some action to get this resolved or do i need to case a file against your company for not providing services after paying high amount
                            We have paid full advance amount for a year, and this is what we get in our offices! Business activities get hindered! A case needs to be filed.
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                              J
                              Janki Hodar
                              from Mumbai, Maharashtra
                              Sep 3, 2017
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                              Address: Mumbai City, Maharashtra, 400002

                              From 28 this aug internet is not working.. Trying to call but not single no is connected and also the office at thakurwad is closed from sunday 27th aug.
                              Either you people listen and respond to us or else i will file complain against you people for making us fool.
                              Our work is lacking without internet. How do we work nor you people will give extra days of internet service for the time we have lost our connection.
                              It's been one week now. You have to reply and stop harassing people around. We are not fools over here.
                              I am also a user of spark broadband. Did you find solution for your problem. I am too facing same. Have paid 18months money in advance.
                              Exact same problem, in the same area. Office work gets impacted! Fraudsters!
                              From last two days no internet service, no answer from helpline, and also local office is also closed from last two days. so please give us correct picture of your problem. are you going o resume service or not? i
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                                D
                                DarshG
                                from Delhi, Delhi
                                Sep 2, 2017
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                                fraud company

                                Address: Mumbai City, Maharashtra

                                No internet connectivity since the past many days. Before that also, there were frequent disconnections, every few days. Now the help line number is not working. All the office / office people numbers also go unanswered. The office at girgaon has shut.
                                Absence of internet causes a severe hindrance in our daily business, especially so after gst.
                                I have paid full advance for a year.
                                Need refund from such a fraud company.br...
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                                S
                                Sanjaylodh
                                from Mumbai, Maharashtra
                                Sep 2, 2017
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                                Address: Mumbai City, Maharashtra, 400014

                                Very very poor customer service. Call center no. Is not working even dadar east office also closed. Government should ban on such service provider. Don't know what to do further. Calling arround 50 times every day on call center no. But didn't get any resopnse even on email as well.

                                My registered no -[protected]
                                Registered email -
                                [protected]@gmail.com
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                                  Shweta Sweta
                                  from Mumbai, Maharashtra
                                  Sep 2, 2017
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                                  Address: Mumbai City, Maharashtra, 400017

                                  I have 3 month package subscription. Each day there is connectivity problem for at least 2 to 3 hours daily. But this time from 28 august due to heavy rain the service is down completely. I tried to contact with customer care but the number is not responding not even i m getting any dailer tone ringing as if the number not even exist. Please take action against them for fraud case. I am losing my money and time due to this.
                                  My internet is disconnected from last 1month. Did u find a way to connect to this people. I have 2numbers of spark employee but they are not helping .
                                  Durgesh -[protected]
                                  Vipin Joshi -[protected]

                                  I[censored] also didn't get any response, let's call this guys everyday, so at some point they have to provide proper support.
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                                    V
                                    vin80vin
                                    Sep 1, 2017
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                                    Address: 401107
                                    Website: sparkbroadband.com

                                    This company is a piece of #. I have a year's subcription of internet connection but half of the time their internet doesnt work at all. Even i upgraded to their advance plan but still no use. The customer care number is unavailable 9out of 10 times and i case if you are lucky to get hold of them they will just opologize the customer to calm down the frustrated customer and will say your complaint has been registered and we will send the technican within 24hrs but after that no response and you will just wait for their technician who never comes. Its a fraud company who just takes money from customer and after the customer has to suffer. There is no care for customers. Such companies should be closed down as their are just meant for consumer harassment and money eating. Height of harrasment is that even if they come to fix any fault either they will say u need to change this and that. For few. Days the internet will work and after that again the same story. Plz action against them asap as its quite frustrating.
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                                      D
                                      DEEPAK STEEL INDIA
                                      from Mumbai, Maharashtra
                                      Sep 1, 2017
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                                      Address: Mumbai City, Maharashtra, 400004
                                      Website: sparkbroadband.com

                                      There is no proper service, their telephone lines are not available, their engineer office in our area has been shut since 3 days,

                                      There is no point of contact to register my complaint
                                      My internet has been shut since 3 days, no one picking up the phone,
                                      No staff available of spark that we can contact, poor service and fool staff

                                      Kindly help to resolve my problem.
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