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Spark Broadband Complaints & Reviews

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Last updated Aug 24, 2021
Complaints 58
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3
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55
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Unit No. 28, Ground Floor, Linkway Estate Premises Co-op Society Ltd., New Link Road, Malad West
Mumbai
Mumbai City District
Maharashtra
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400064

Spark Broadband reviews & complaints(58)

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A
Ajay I’M COOL BUT GLOBAL WARMING MADE ME HOT.
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
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Dissatisfied/disappointed Service engineer

Address:mata ghat road khurja. mo no 8449823213

I bought spark mobile on 02.01.2021.
in last month my phone blast IN charging time I went service center they took my phone and say we will check after one my phone as it return ....
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A
adv.waseem87
from Ghatal, West Bengal
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hacking my account

Address:Bulandshahr, Uttar Pradesh, 203001

Hey were displaying the redmi note 7 pro mobile online. So i went ahead and paid through qr code link for upi transfer. After doing that i didn’t get any confirmation. So after trying for hours on thier customer service number i got several numbers online via youtube for shoprishi.com. I called on those numbers they said the booking is unconfirmed and they can return the money. So i said ok go ahead. Then they sent you obe upi link which...
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R
Ripal Jain
from Mumbai, Maharashtra
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sparks broadband wifi

Address:Mumbai City, Maharashtra, 400004

Dear sir;
Since last 15 daysmy wifi is not working even before when i continued 2nd year of your service first two months my wifi was not working and i have tried to contact your service center but it was useless. It was just a waste of time. This is 2nd year o[censored]r service and you people started showing your colours. I personally fell that i wasted my money by taking your wifi service. If i won't get my complaint solved i will stop...
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P
Prv231189
from Mul, Maharashtra
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internet not working since months

Address:Mumbai City, Maharashtra, 400002

My internet not working for last few weeks and even the office of spark broadband in our area (Girgaum-400002) has been shut.
When i called the person who i regularly call for my internet issues, said that he and his team have left the job of spark broadband as they havent got salary for few months. We have been cheated and i have subscribed for a year. Have just used internet for 3 -4 months.
Can anybody help in this matter.br...
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S
Shailesh Thorat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money not received

Address:Mumbai City, Maharashtra, 400004

Hi, everyone give mobile number. Will make whatsapp group to track any information/activities about spark broadband. It will help all customers who cheated by this providers.. Please mentioned ur mobile number or whatsapp me [protected].
I had paid 6000 in june and from august they are not providing service and after i asked for refund they told me will refund within 45 days but now no one receiving call and no one responded. And their...
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G
Gayatri Rao
from Mumbai, Maharashtra
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internet service provider.

Address:401107

This company used to give service on a prepaid basis.in june, when i was making payment, the payment was transferred twice. They said they would give service until december. But, we have not been provided with the service for the last 4 months. Repeated calls to the customer care have been ignored. My email to them has also been ignored. Can i get a redressal for this?...
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P
poojasan
from Mumbai, Maharashtra
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wifi internet service

Address:Mumbai City, Maharashtra

Internet services have been stopped since 4 months. Prior to that the wi fi would be down frequently. There is no response on the customer care lines and email. The local office employees said that they only took up installation requests and did not help with customer service. Overall there is no provision of the promised internet service or customer care service at all. Fees for the period of one year has been collected by the spark sales...
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T
thanda ramesh
from Vijayawada, Andhra Pradesh
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london looks branded 5 cotton shirts

Address:534338
Website:www.onlineclues.com

Worst product date[protected] invoice no:si 00102063 client number: [protected] seller ; spark international, opp. Holy hospital, tosham road, hisar-125005, haryana gstin: 06aczfs1494h1zf state code:06 qty:5 unit price:209.33 taxable amount :1046.67 cgst; 0.00 sgst:0.00 igst:52.33 total amount :1099 amount in words; rupees one thousand ninety nine only...
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Y
yashodhan sharma
from Mumbai, Maharashtra
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worst service provider, fraud, will complain to police.

Address:Mumbai City, Maharashtra, 400002
Website:sparkbroadband.com

My connection at, khemka bhavan, fanaswadi, mumbai-400002 in name of yashodhan sharma is almost down every next day and currently is down since 4 days and their customer care is purposely blocking complaints. Number disconnects after 2 rings.

Took this line for son who has exams of engineering and everything is going berserk due to internet line failure. Bad luck for us we pain whole year fees in advance.

Your's...
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J
Janvi Shah
from Mumbai, Maharashtra
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need refund as not getting any kind of service

My registered number is [protected]. Since last 5 days stock market is not working through spark wifi but if i connect with any hotspot it works. This is not for the first time but wifi doesn't work many a times for 5-6 days. There is no kind of service we get even after registering our complain. Your officers do not reply. We are not getting any service for the money we have paid. Hence i need my refund. Let me know the procedure for the...
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N
Nitesh8104
from Mumbai, Maharashtra
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spark broadband is cheating us

Address:400012
Website:www.sparkbroadband.com

Almost 2 times a day internet keeps disconnecting every now and then. Customer care aren't helpful, always busy lines & do not receive any calls. If they receive call by mistake, complaint ain't taken seriously. Our money are wasted for spark broadband plans & for calling their customer care service. Work keeps pending everday because of no internet. Technician are also not helpful at all....
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H
hardik chhadwa
from Ajra, Maharashtra
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dsl blinking

Address:Mumbai City, Maharashtra, 400004

My dsl light is blinking since yesterday day and now a days we are facing this problem on regular basis, last time we have also asked for technicians visit yet no one came
[protected] is my number and have the account with spark broadband with the same number
Plz solve the problem on early basis so that we can take our work
Maild id is [protected]@yahoo.com...
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G
girishsanghvi
from Guwahati, Assam
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internet services

Address:Mumbai City, Maharashtra, 400004

Dear Sir,

i am complaining from past 6 months, they are not replying to my emails and everyday internet drops. in ganesh chaturthi internet was off for 8 days, they seems not interested in picking up the calls. after 8 days they said that they were on holiday. very bad service. their office was also closed.

they are not replying on[protected] or 'Customer Support Spark Broadband'

i need my...
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J
jay.choche
from Mumbai, Maharashtra
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internet down

Address:Mumbai City, Maharashtra, 400004
Website:l2s.sparkbroadband.com/cgi/contactus.php

Spark broadband if you can understand english then you can understand what frustration level we have reached from past many months internet getting down every single day and your customer care number no one receives call what is the problem can you please resolve my issue on priority my business is getting impacted hope so your ceo understand what i have written and takes some action to get this resolved or do i need to case a file against...
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J
Janki Hodar
from Mumbai, Maharashtra
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no internet service

Address:Mumbai City, Maharashtra, 400002

From 28 this aug internet is not working.. Trying to call but not single no is connected and also the office at thakurwad is closed from sunday 27th aug.
Either you people listen and respond to us or else i will file complain against you people for making us fool.
Our work is lacking without internet. How do we work nor you people will give extra days of internet service for the time we have lost our connection.
It's...
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D
DarshG
from Delhi, Delhi
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fraud company

Address:Mumbai City, Maharashtra

No internet connectivity since the past many days. Before that also, there were frequent disconnections, every few days. Now the help line number is not working. All the office / office people numbers also go unanswered. The office at girgaon has shut.
Absence of internet causes a severe hindrance in our daily business, especially so after gst.
I have paid full advance for a year.
Need refund from such a fraud company.br...
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S
Sanjaylodh
from Mumbai, Maharashtra
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internet not working from last 5 days

Address:Mumbai City, Maharashtra, 400014

Very very poor customer service. Call center no. Is not working even dadar east office also closed. Government should ban on such service provider. Don't know what to do further. Calling arround 50 times every day on call center no. But didn't get any resopnse even on email as well.

My registered no -[protected]
Registered email -
[protected]@gmail.com...
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Address:Mumbai City, Maharashtra, 400017

I have 3 month package subscription. Each day there is connectivity problem for at least 2 to 3 hours daily. But this time from 28 august due to heavy rain the service is down completely. I tried to contact with customer care but the number is not responding not even i m getting any dailer tone ringing as if the number not even exist. Please take action against them for fraud case. I am losing my money and time due to this....
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V
vin80vin
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regular no service (internet)

Address:401107
Website:sparkbroadband.com

This company is a piece of #. I have a year's subcription of internet connection but half of the time their internet doesnt work at all. Even i upgraded to their advance plan but still no use. The customer care number is unavailable 9out of 10 times and i case if you are lucky to get hold of them they will just opologize the customer to calm down the frustrated customer and will say your complaint has been registered and we will send...
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D
DEEPAK STEEL INDIA
from Mumbai, Maharashtra
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no proper service everyday internet shuts for 1 to 2 hours

Address:Mumbai City, Maharashtra, 400004
Website:sparkbroadband.com

There is no proper service, their telephone lines are not available, their engineer office in our area has been shut since 3 days,

There is no point of contact to register my complaint
My internet has been shut since 3 days, no one picking up the phone,
No staff available of spark that we can contact, poor service and fool staff

Kindly help to resolve my problem....
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