Address: | 400703 | Website: | www.sparkbroadband.com |
This internet service provider is one of the most pathetic in Mumbai. I've used 2 other ISP services and Sparks is the worst of all. The internet speed is never constant and j keeps fluctuating. Connection disconnects often atleast twice a week for more an hour. The call center executives are unprofessional that never can answer what's wrong with the service. They always give one of the 2 reasons that is there's a power cable cut or there's a replacement with fibre cable. There have been times when my internet was disconnected for more than 24 hours and have never got an extension in my subscription although according to the company policy if the service is down for more than 24 hours the consumer is entitled for an extension in subscription of the number of days loss of service. I would never recommend this company internet services. Was this information helpful? |
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