[Resolved] Spencers — Credit memo issued as per mail but no credit memo visible for undelivered products
K
Kannuu
from Kolkata, West Bengal
Spencer’s delivered part order on 23-5-20 but I can see no refund for my undelivered products.Also it delivered fresh potatoes of the value of Rs.22 instead of 1kg red potatoes I ordered and charged a price of approx.Rs.70 but no response to e mails also .No phone calls can be made either no chat option available on app.
Credit memo no.#[protected] issued for Rs.447.80 as per e mail but no credit memo can be seen in account.Written many e mails but no response Or credit
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Jun 6, 2020
Complaint marked as Resolved
Ultimately credit was showing in bank account but nothing was intimated to me-need to keep track of everything and constant checking if statements
May 25, 2020
Updated by Kannuu Undelivered items not credited besides overcharge for red potatoes whereas incorrectly delivered only fresh potatoes
May 25, 2020
Updated by Kannuu 2kg potatoes ordered weighed only 1.5 kg and red potatoes 500*2 were not delivered instead only normal potatoes delivered .This is height of cheating
Jun 06, 2020
Updated by Kannuu No credit memo issued although showing and no intimation for refund to bank was made.The customer service team is inefficient and notifications for credits etc are not sent
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