Spice Jet Airlines — canceled my ticket on their website automatically with no information

Address:

382480

Sir,
i booked a air ticket from ahmedabad to srinagar via goibibo of spicejet airline. my Pnr number was VBSDKW. after some days the airline company change schedule of my flight via delhi instead of direct flight. i agree with the new schedule without any query. now my booking was ahmedabd to delhi Flight number SG8194 and delhi to srinagar flight number SG130.
since journey i got the air lines messages for my bookings for extra facilities and online check in.
on the day of journy (20th june) morning at airport i was surprised when i listen that my ticket was cancel via telephone. i instantly contact the Goibibo customer care, they advised me to purchase new ticket and carry on the journey. the Customer care person told me that they will give back my extra payment after checking the mistake. my trip schedule was for 20th june to 2nd july. during this period i got mail from goibibo that they are working on my problem with the id number Re: 28159936 Dom Flights - Cancellation - Cancellation Due To Schedule Change By Airline - FSGVBSDKW.
the Goibibo send me mail on 30th june and 2nd july with a attachment of ip address, and told that we cancel the ticket online.
i refuse and told them that i am never cancel my ticket and i am not so stupid that after cancel ticket go to Airport 4.00 a.m. morning.
so, i feel something going wrong, since last two days the goibibo not replying my mail.
i have to purchase new ticket and i was out of money in the morning also got frustration in the early morning. i have to give lots of time for the new ticket also. i want only my money refund ...