[Resolved]  Spice Jet Airlines — Cancellation charges

Address:

Chennai, Tamil Nadu

I wish to get clarified on my cancellation against the booking E-Ticket Number of ticket. Airline PNR - HF7EHB, Passenger name : Hemalatha Veeraraghavan booked through Make MyTrip booked on 3rd. June for 20th. June travel @ 2097. I cancelled the ticket and got back Rs.147 and got deducted on various head of Rs.1950. Strangely base fair of this ticket which I booked was Rs.1480 and the cancellation charge is Rs.1500. Clarity required, 1. How can the cancellation price be higher than the base price. 2. What is the difference between refundable and Non-refundable ticket. 3. If I would have booked lesser than 1800 how you would have recovered 1950. 4. Is the cancellation fee & convenience fee decided based on the booking price. 5. Why am I deducted for User development fee of 187 when I didn't travel. At the end of it I feel cheated with various terms spread over your ticket and I would like t get a proper response with which I can decide my future course on this issue. My contact no. [protected] Regards, Veeraraghavan.