Spice Jet Airlines — Charges not yet reversed when the flight stopped at Guwahati out of the blues | |||||
Hi, I am new to the forum and would be highly delighted if this unattended concern is addressed. I had my flight from Bangkok to Delhi with the pit stop at Kolkata. SG84 followed by SG243 from BKK to CCU and CCU to New Delhi respectively on 9th Jan. The flight timings were early morning from BKK at 5:10 BKK time and CCU it were to reach at 6:45 IST. The connecting flight was scheduled to depart at 7:30 and I were to reach Delhi at 10:30 in the morning at Domestic Airport. However, (the pilot mentioned it was the weather condition which to our surprise 25 degrees in CCU is quite non-buyable) owing to the announcement, we had a stopover at Guwahati and custom clearance was granted not before 1030 IST which obviously caused the connecting flight miss. Considering that I were to be in New Delhi with Family at the earliest possible; Spice jet (Mr Rahul at CCU Airport) guaranteed that the amount would be redeemed and that the Airlines was apologetic for the inconvenience. I had to take Jet Airways (Spot rate 15 K INR) which got me in New Delhi at 2030 Hrs and I rightly demand a reversal of this amount from Spicejet. Was this information helpful? | |||||
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+91 965 400 3333
+91 987 180 3333
Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
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I have requested a response over mail from Spicejet but in vain so far and it has been quite a while since the complain has been lodged. Can we eradicate the inconvenience being caused please ?
Regards,
Preeti
Reachable at +[protected]