Spice Jet Airlines — cheated while booking tickets

I had made a booking through happyeasygo which was a flight from bangalore to cok for 15th july. However it was an honest mistake as i wanted to get the tickets booked from cok to blr. They had charged me 7800rs for this. I tried to contact their customer service immediately to get the same changed. However i was on hold for 2 hours before i gave up and emailed them. Finally i contacted spicejet who told me that if i pay another 5700rs they can make the booking as desired and i did. A total of 13500rs for 5 tickets. After all this next day morning when i woke up i saw a message stating that the tickets are cancelled. I am unsure how and what went wrong and how it was cancelled. That's total of 13500rs that was lost for me. I reached out to both happyeasygo and spicejet folks who from both end were just putting the blame on each other. Spicejet infomed that they have issued a refund of 3840rs to happyeasygo as the intital payment came from there. This is for the entire amount including the 5700 that i paid to spicejet directly.
I have not received a single penny as refund and the flights stand cancelled. No one is responding to me despite of multiple attempts to reach out to both the customer service. I am someone who live on a neck to neck every month and 13500 is a huge ount of money. I was literally crying over the call to both of them and they did nothing nor they processed a refund for me. Despite all this the customer service spicejet sme was rude to me on call which worsened my who mental state at that time. I need help for the money lost and the trauma i went through. Spicejet confirmed that the cancellation was done by happyeasygo and also the refusb was processed to them. I have contacted happyeasygo a million times and all what i get is an automated email.