Spice Jet Airlines — Didn't inform me regarding prepone of flight and humiliated me

Address:

Chandigarh, Chandigarh

It is the most pathetic airlines with illiterate staff people. I had a flight on 2nd june at 9:45A.M. from Chandigarh to Hyderabad with one stop in delhi. I reached airport at 8:30A.M.and security people told me that your flight has already left. I went to talk to spice jet staff and they told flight was preponed to 8:30 and has send they confirmation a month ago. But i didn't receive any single message regarding same. I even backed up my messages through app in case i have missed any but nothing was there. I asked if they can do something for me but they said no. They told i haven't given my personal email id as that was not there in their database but i hope everyone knows whenever you book a flight through internet you receive ticket on your mail box itself. Thats common sense i guess. And they started humiliating me and told nothing can be done not even the refund of next flight ie same connecting flight from delhi to Hyderabad. Durning that period as well they didn't even inform me that my next connecting flight ie from Delhi to Hyderabad is also postponed form 1:45 to 2:20 otherwise i would have reached delhi through my own vehicle and could have catch the flight. Rather they started putting the whole blame on me and were humiliating me in front of whole airport. The person who was attending me his name was kamal he was arguing with me and rest of them were simply smiling and least bothered. I paid another Rs. 11859 to book indigo flight and incurred a complete loss of Rs16557. Now they are not refunding even a single rupee. I suffered from humiliation, embarrassment, stress, money loss because of these stupid people. THIS IS THE WORST AIRLINES EVER.