[Resolved]  Spice Jet Airlines — Dumb company policy

Address:

Mumbai City, Maharashtra

Hi everyone

I would like to add some comments on Spicejet. I travelled to Calcutta on 23 April, 2014 via SG-819. After the doors closed I found that the front row was UNOCCUPIED. I requested the purser to let me sit there as I was jammed in my seat. He said that I would have to pay him Rs. 500/- for that. Company Policy !
In other words, Company Policy states that LET THE SEATS REMAIN EMPTY..., BUT TO HELL WITH THE CUSTOMERS !

When I was returning from Calcutta on 27 April, 2014, the AC was OFF while taxing and before takeoff. This is obviously to save fuel, inspite of charging us FUEL CHARGES AND PASSENGER CONVENIENCE FEE. Again the attitude was TO HELL WITH THE CUSTOMERS ! My seat would not recline, but the one in front did, so I was JAMMED TOTALLY. The hostess was "helpless" !

SpiceJet will LOSE CUSTOMERS AND SHUT DOWN at this rate. As for me this is the first and LAST time that I am flying Spicejet. They need to check out Indigo policy as well as international airlines like EasyJet etc.

Regards
Albert DLima