Spice Jet Airlines — flight cancellation

Address:

Chennai, Tamil Nadu

I booked a flight through makemytrip.com from chennai to colombo 13th aug 2017, at 00:05 hrs. But flight was cancelled at last minute when we were waiting for boarding. So we had to book online for higher price, as we need to be in colombo next day. Also we do not have place to stay, as we are from canada. We asked for hotel, but they did not provide.

But there was no compensation from you, as its 100% spice jet’s fault. So can you please let me know the procedure to claim my compensation.

My booking reference number is nn[protected], 2nd booking is booking id nn[protected], in makemytrip.com