Spice Jet Airlines — Flight got cancelled and were giving me alternate for 5 days later

I had a booking with spicejet PNR-MYZC7S spiceJet flight SG 765 date 22 march. I just got an email today on 19 march (3 days before) that my flight got cancelled, I looked their website, called them after 15 min hold and got to know there are no alternate flights till next Thursday i.e. 27th March. I asked them to book in another cheapest airline available on weekend and it is very important for Shubhash to travel on weekend and they denied that. I asked them to refund the money atleast till how much another cheapest booking I had to do to travel and they denied that too that they will refund only the amount that I booked this ticket for. I had pre booked this ticket in advance so that I do not have to pay extra and because of the thug operations by such airlines customers like me have to suffer every single time.
I want an alternate booking on 22 or 23rd or I want 6500₹ as a refund which will be my booking cost for another flight now. This will get increased if I get delayed resolution.
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Mar 20, 2025
Updated by Vidhi Desai
I still have not recieved any call or update on this. I've also sent an email to their email id and just got an automated email, it is very important to reach hyderabad on this weekend and I am not getting any further update on how should I proceed
 
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