SpiceJet Complaints & Reviews

Dear Customer Care,
I have booked an air-ticket on 20th Oct 2022 for the month of December through my Mashreq Bank Credit Card. Due to Spicejet online page error i got a warning message saying that payment was not made yet and to resend it. So i resubmitted the payment form again thinking the amount is not deducted yet and gave credit card details again and i got deduction for 2 times for same PNR No: CIHU4R cost of AED. 1495.40/-.br...

Hi,

My name is jilu joseph. I have booked a flight on Feb 5th dubai to kochi, flight number Csg 17 which delayed 8 hours without any notice . When we arrived in the airport, the status of the flight had shown as "Open". They don't arrange any temporary accommodation or food facilities for the customer which is nit professional and ethical.

Please take the nessessry actions....

I’m travelling from several months an than I arrived in India. After one month on mainland and the last week spent on Andamans Islands, I had a flight from Port Blair to Kolkata and a connection flight from Kolkata to Bangkok.
Once arrived in Port Blair Airport, the employees told me that, not having an immigration office there, I had to take my backpack in Kolkata and check-in again.
Fine.

Arrived in Kolkata...

I’m travelling from several months and than I arrived in India. After one month on mainland and the last week spent on Andamans Islands, today I had a flight from Port Blair to Kolkata and a connection flight from Kolkata to Bangkok.
Once arrived in Port Blair Airport, the employees told me that, not having an immigration office there, I had to take my backpack in Kolkata and check-in again.
Fine.

Arrived in...

Dear Sir,

PNR: Q9MPRC

With reference to the above subject and PNR no. I would like to bring to your attention that Spice Jet has not refunded the amount since 3 years.
I booked an air ticket with above PNR no. on 28th February 2020 and travel was planned for 17th April 2020 to Kochi and back on 25th April 2020 to Dubai.The flight was cancelled due to pandemic situations and I was eligible for full refund....

I have cancelled my Airticket when SpiceJet rescheduled the flight in Oct 2022.
I have requested for refund to my Bank Account & have been waiting for the last 3 last months to get the refund and there is no proper response

They claiming the funds has been processed & i did not receive any funds in my bank account and I have shared my bank statement to them as a proof.
My concern is why they are not providing...

Hello,

I had a flight from Khajuraho to New Delhi today scheduled at 5:40 pm.
When I reached the counter, the female with the name “Aasna Hashmi” did the worse that she could. She said my baggage is heavy, check in is close sand I have to pay 4, 000₹ (the actual cost of a one person flight) if I need a boarding pass. She did the same thing from the customer who was ahead of me and I saw him paying 6000₹ extra....

I bought a ticket from Bangalore to Jharsuguda which was on 14th June 2022 and at Bangalore airport, I paid 3, 300/- rupees via credit card for the extra luggage weight.
Due to some technical issue, the flight on 14th June got delayed and I was not able to travel on that day so SpiceJet has rescheduled my flight for 15th June (On 15th-June-2022 my luggage weight was under the given limit).
But on the 14th of June 2022, only...

Spice jet canceled my ticket TC5YQJ for an April 8, 2020 fight due to the pandemic. I requested a refund on February 8, 2021. I have sent NUMEROUS emails to:
[protected]@spicejet.com
[protected]@spicejet.com
ajay.[protected]@spicejet.com
kamal.[protected]@spicejet.com

We are approaching a 2 year mark for a refund. Below is the response I get from my once or every other month request.
Just HORRIBLE...

We waited in airport for 2 hr. After boarding also, the waiting time was more than 1 hour. The reason for delay was not practical since we waited for he passengers to board from a flight which was already delayed. This might hamper the connecting flights for the passengers in this flight

Flight no SG8152...

Dear Sir/ Madam

I have made payment on 23 Apr 2022 to your UPI ID cf.[protected]@indus from [protected]@paytm from Paytm Payment Bank for Rs 546/- towards web check in vide UPI reference no[protected]. The amount was transferred to your UPI ID but the web check in failed.

I request you to refund the amount as soon as possible through appropriate channel.

Details against the above PNR as as underbr...

I have booked ticket for my Mother under PNR#PJ7BE for an amount of around INR 15000 which I have to cancel it due to some reasons. As per policy they have deducted cancellation charges of around INR 6000 and balance INR 9000 they have kept under my mother name to be used for future ticket. Now My mother surname got changed and when I am trying to utilize balance amount, system not allowing to use. So I approached customer care of Spice Jet...

I was charged twice on 7th Jan for a booking once on my credit card which according to site did not go through due to error in SpiceJet site then on my debit card. Credit card company says amount if credited to SpiceJet but at SpiceJet all I get is our systems down please write to this email that email a case number no call nothing . Worst service no worry about customers . Case number is 10282239...

My name is Niteesh Bhargava and PNR is VIT44U.

Today at 17th January SpiceJet suddenly cancelled flights before 2 hours.

SG 2872, January 17, 2023, Mumbai (Terminal 2) - Jabalpur (Terminal 1).

When I asked for refund airport staff said they have processed the refund and it should come through email or SMS.

It’s been 6 hours since now and no communication has been sent to me regarding...

I lost my checked in baggage on 9th January 2033 on my flight from Dubai via Delhi to Bangkok. Even after contacting customer relations of Spicejet no one got back to us. We had the most important items in our bag and no one cares?? This is your customer service? This horrible service has costed us lost of thousands and worst flight experience ever. Where is our bag? It’s lost since more than a week and no one cares to find it and revert...

Ref: Ticket Booking reference No.[protected] PNR.M8429V

With reference to the above subject, we wish to state that as follows:
We purchased an air ticket for the sector Kochi to Goa on 08.09.2022.
We paid by American Express Card ending No. 04006.
An amount of Rs.44728/- was charged to our account.
The booking was made by Suresh Ragunath on his American Express card.

On 2nd Dec 2022,...

We have travelled through Spicejet from Delhi to chennai on DEcember 31st 2022 in 6:50PM flight with PNR-KCR6QJ.We have give 4 bags in checkin and received an email on successful checkin.Upon arrival in chennai at 10PM on same day, we found that one bag out of the 4 was not delivered from the airlines.We have raised an complaint at the airport with all the details of the bag.The assistance staff and the help desk staff were very careless...

Iam Stephy paulose had reschedule my travel on November 6 And My Account was debited by 527Aed but not rescheduled the ticket.
Now 2 month finished. Many time I follow up with spice jet line I didn’t get any refund not yet
My pnr is RJ58YH...

Iam Stephy paulose had reschedule my travel on November 6 And My Account was debited by 527Aed, but until now I was not get any information or Gmail whether my flight has rescheduled or not
My pnr is RJ58YH...

I Afsah Manzoor was travelling from delhi to darbhanga on 19th of november 2022 ( flight no. SG8495) seat no 2F which departed at 11:25 am, i was carrying a laptop bag which had a laptop a powerbank and a couple of clothing items in the Spicejet aeroplane and as i was searching for space in the overhead bin the air hostess and some flight attendent told me as there is no space in the overhead bin they will be sending my bag with the main...