Spice Jet Airlines — Horrible service from spicejet

I'm a frequent flyer of spicejet since last two years, i have been using atleast two services every three months. My experiences was nice in spicejet and i was happy with that till yesterday. I used sg 092 spicejet from male to cochin on 11th jun 2017, yesterday. I had to carry my 40"tv with me and a lady airline staff treated me like a begger. I tried for a negotiation but she told me either pay 40$ or put it into the waste bin. I never expect such a rude behaviour from an airline staff. Her attitude was like she is paying my air fare by herself. Finally i paid 40 $ in the airport and i have attached the invoice they had given me at the time. But it was a great disappointment that when i open my tv in the next morning, it was broken. I don't know what care they had given to my luggage even i put fragile sticker on it. It is broken in a corner of the led screen and it is now a waste and now i can put it in my waste bin as she said. I'm attaching my tv's photo here. She was enthusiastic to pick the money from me but not to given a better service. Beware of spicejet offers and services. They have treated me very badly and damaged my product as well. It was a sony bravia 40" klv-40w652d model tv cost around 48, 500 indian rupees.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SpiceJet
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    3430
    Pending
    0
    Resolved
    410
    SpiceJet Phone
    +91 965 400 3333
    +91 987 180 3333
    SpiceJet Address
    Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai, Tamil Nadu, India - 600028
    View all SpiceJet contact information