Spice Jet Airlines — I lost my luggage while travelling on spicejet from maa to cok on 27th march

On 27th march, i traveled from chennai to kochi in sg3265. The person (A lady) at boarding pass counter no:1, given the boarding pass and i have double
Checked with her whether i can move for security check and she agreed. I have traveled many times in many flights i never faced such issue.
Dont know why she handed over the boarding pass with out the baggage claim sticker/number. And as per the cochin reception team, the bag is not
Reached cochin and as per them the bag is not present at chennai too. She was a fresher and i could not notice her name. But she was sitting near another senior
Employee named "tamim" and she was doing things with help of him.

I am totally disappointed with this poor responsibility from spicejet. I had many good experience till today with your flight but this is really unacceptable.
I need my bag as soon as possible. I dont see anyone taking sincere responsibility. I had to call 2-3 times to spicejet even after complaining the same.
Hence i am writing this mail to ensure that i wont loose my luggage and i can get it without much delay. I have my boarding pass copy and
Baggage irregularity report copy in case if required. Even though, the we have advanced technologies in airports like cctv, it is quite shocking that the bag is
Still remnains "not located". I really feeling that no one in spicejet taking the responsibility to find the bag. Spicejet is not giving value to customer
And his belongings during the travel. I lost my dresses, toys and some important documents. And more than that, i lost my important medicines which i was using
For my ear infection. It was a light green coloured bag without any wheels. It was not a trolley type bag.

Since one week passed now and not received any satisfactory responses from spicejet, i would like to escalate this as maximum as possible till i get my bag back.

Flight no - sg3265
Pnr - zew1yn
Boarding time :- 19:05 on 27th march.
Passenger name : bibin mb
Maa to cok
Mail id:- [protected]@gmail.com
Contact :- [protected]

Let me know if you need any more details.