[Resolved]  Spice Jet Airlines — Inhospitable behavior by one of the in flight crew

Address:

Bangalore, Karnataka

Dear Hounourable Chairman, I would like to bring to your notice the inhospitable behaviour meted on to me whilst i was on board your airliner SG-524, on 26th Sept.2014. while travelling from Mumbai to Bangalore. When it was time for the inflight meal serving to the passengers, one of your flight crew, the name that i could not register did'nt even bother to enquire about my food need and just passed by from where i was seated, after a very tiresome business assignment in Mumbai, i boarded the flight to reach bangalore with a peaceful, safe and sound journey, but this did'nt happen, as on asking the flight attendent as why i was not approached, the answer was very blunt and un-friendly and i did mention about the incident which were the ones we generally face with the Air India crew who generally are very un-friendly, and that i did not expect this from a reputed private airliner.I apparently asked her for the inflight feedback slip which all airliner generally distribute to the passenger before dis-embarking. She refused to give the feedback slip for which i had mentioned that i would bring to the notice of the higher authorities of the airliner for further course of action. With this i decided to leave this incident behind and move ahead. But it was not to be, as this incident took a turn to the worse for me, the captain was probably painted some wrong picture and on arrival at bangalore, i was singled out and made to face a team of CISF officials, who incidentally did'nt bother to question me as there was'nt any life threatening incident on board. This did not end here, i was made to wait for 1-hr at the Spice Jet counter as i wanted to give in writing the incident that occurred, such that appropriate action would be taken and that such un-toward incidents never be repeated, for which i did give in writing so the the same reaches the authorities for further action. The inflight staff should be tutored to be more polite and patient especially with senior people, as i am over 54 years and my mental and and physical reflexes make not be as brisk, moreover after my business assignment in mumbai i was really fatigued and needed to have something to eat on board which ultimately took to the worse. I have absolutely no other personal vengeance against any airliner, only that, we expect to get the money's worth of service on board. Also i would not want any action taken on this crew for this mis-conduct.

best regards,

Haridas
Manging Partner
Maha Trading Co,
Bangalore.

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