Spice Jet Airlines — missed the flight sg377 on dated 30.07.18 from kolkata to patna due to mismanagement by administration at kolkata

I, dr pallavi kumari booked the flight in spice jet for dated 30.07.18 from gau to pat. Following are particulars of the flight...
Ms pallavi kumari,. Sg658 gau-ccu
Sg377 ccu-pat

Pnr no-bbt 69a.

I checked in at gau airport at 01:30 pm and reached at ccu at 05 pm approximately due to late departure of the flight from gau. I was waiting at ccu at gate no 23a (That was forecasted initially) for my next connected flight sg377 which departure time was 6.15 pm for patna but due to no any activity regarding flight sg377 at gate no 23a till 5.50pm, i had some doubt and after query i found that there was a reschedule of boarding gate 25 and it was situated at first floor. When i reached the gate no 25 and gave the boarding pass to respective staff at 06 pm they told that flight have already departed.
I had already collected the boarding pass at gau and travelled upto ccu, as i was a girl passenger travelling lonely and i had to attend emergency duty at nmch patna as i am doing ms in gynaecology from nmc patna.
As a responsible citizen of india i arise following questions to your administration..
1. Who are responsible for non boarding of me to my respective flight?
2. If i was not available at respective gate than it was your airlines responsibility to announce my name or called on my mobile number which was given in ticket as i had already collected my boarding pass at gau and travelled from gau to kolkata.
3. Who are responsible of my losses as there was no any flights available on same day to patna hence i lost my emergency duty?
4. Who are responsible for extra expenses, extra time and problems which i faced due to girl passenger travelling lonely?
5. Why have i done to deserve this?

Please look into matter so that my losses will be compensated otherwise i would not hesitate to go to court.
Thanking you,
Dr pallavi kumari
[protected]@gmail.com
Mob-[protected]/[protected]
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Jul 31, 2018
Updated by kpallavi


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AirlinesSpiceJet missed the flight sg377 on dated 30.07.18 from kolkata to patna due to mismanagement by administration at kolkata

Spice Jet Airlines — in the flight sg377 on dated 30.07.18 from kolkata to patna due to mismanagement by administration at kolkata

 

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Kp

 kpallavi on Jul 30, 2018

Mark as Resolved

I, Dr Pallavi Kumari booked the flight in spice jet for dated 30.07.18 from GAU to PAT.following are particulars of the flight...
Ms Pallavi Kumari, . SG658 GAU-CCU
SG377 CCU-PAT

PNR NO-BBT 69A.

I checked in at GAU airport at 01:30 pm and reached at CCU at 05 pm approximately due to late departure of the flight from GAU.I was waiting at CCU at gate no 23A(that was forecasted initially)for my next connected flight SG377 which departure time was 6.15 pm for Patna but due to no any activity regarding flight SG377 at gate no 23A till 5.50pm, I had some doubt and after query I found that there was a reschedule of boarding gate 25 and it was situated at first floor.when I reached the gate no 25 and gave the boarding pass to respective staff at 06 pm they told that flight have already departed .
I had already collected the boarding pass at GAU and travelled upto CCU, as I was a girl passenger travelling lonely and I had to attend emergency duty at NMCH Patna as I am doing MS in Gynaecology from NMC Patna.
As a responsible citizen of India I arise following questions to your administration..
1.Who are responsible for non boarding of me to my respective flight?
2. If I was not available at respective gate than it was your airlines responsibility to announce my name or called on my mobile number which was given in ticket as I had already collected my boarding pass at GAU and travelled from GAU to Kolkata.
3.Who are responsible of my losses as there was no any flights available on same day to patna hence I lost my emergency duty?
4.Who are responsible for extra expenses, extra time and problems which I faced due to girl passenger travelling lonely?
5.Why have I done to deserve this?

Please look into matter so that my losses will be compensated otherwise I would not hesitate to go to court.
Thanking You,  
Dr Pallavi Kumari
[protected]@gmail.com
Mob-[protected]/[protected]
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