Spice Jet Airlines — my luggage was badly damaged during a flight

Address:

411036

From: deepak singh patial 18, september 2017
Army sports institute,
Pune, maharashtra
Email:deepak. [protected]@gmail.com

To,
General manager
Spicejet

Dear sir/ madam
My luggage was badly damaged during a recent flight on your airline and i have been unable to obtain appropriate compensation. Please help me resolve this situation immediately.
On 18thseptember 2017, i traveled from bangkok to kolkata on spice jet airlines flight no. Sg084. I checked one bag in bangkok and arrived promptly to reclaim it at the luggage carousel at the airport in kolkata. I was shocked at the condition of my suitcase. My front side of bag was totally tiered. The damage to my suitcase and the disturbance to its contents were not typical of routine handling. They were clearly abused and damaged during the flight.
I requested there for more than an hour to speak to a spicejet staff members. Airlines representative at the airport, but all baggage personnel were swamped helping other passengers. I was not able to resolve the matter at the airport. I am appealing to you directly for proper compensation.
The current replacement cost of the suitcase and damaged contents is $500.
I've been a loyal customer of spicejet airlines for years and have never had problems like this. I did not expect this type of service (And damage) from your company.in addition to the reimbursement described above, i also expect that you will speak with the ramp personnel responsible for the damaged condition of my personal property.
I am attaching the photograph of my boarding pass and damaged bag’s
Please call or meat ([protected], [protected]) within 24 hours, confirmation that my requests will be honored.

Sincerely,

Deepak singh patial