Spice Jet Airlines — payment issue | |
Hello sir/madam, i booked spicejet flight ticket pnr no f69s6s on 28th dec 2018, from chennai to guwahati. During payment my ticket was hold for one an hour but i pay the money within 15 minutes after that and i got payment confirmation mail also. Today when i reached chennai airport spicejet counter for boarding pass, they told me that payments has not done. I am sending my confirmation mail copy along with acount statement. Please see the matter and do the needful as soon as possible.
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Chidananda Hazarika:
You did not produce, so you had noe own the e-ticket prior to the arrival to the air port for checking for unknown flight. As you had not been able to show the ticket at the registration desk of the air carrier for the flight at the unknown airport, the air carrier resonably did not allow you to checking.
The service provider - the operator of the site, when you had paid for unknown reservation - did not issue the e-ticket toyour email box / or to your phone.
You have only 2 receipts only:
1. the legal extract from your bank on the dection of your account,
2. the illegal extract from unknown online company, who had not made an introduction. It is a kind of fraud.
Keep them all in your PC/laptop.
If you have any reservation from the service provider - which is not shown here- keep it the same folder in your laptop till the satisfaction of the claim!
You have 4. options for refund:
1. To submit the complaint on refund to your bank as the service had not been provided and the receipt had not been issued by the unknown service provider.
2. To submit the complaint on refund to the (unknown) service provider - operator of the site where you had paid - as they had not provided you with the receipt, with the recervation and most notably, they faile dto issue the ticket after your payment.
3. To submmit the complaint to the local police ofice gainst fraud of the service provider, who had not issue the rceipt and e-ticket following their transfer to payment gateway and your payment in their favor.
You need to explain when, where you attempt to make the rservation and to request to commence criminal mater gainst the manager of the servic eprovider whom you had paid.
The investigation of fraud - is aduty of the local police offic ein india.
In gneral, fraud is an illegal recept of money (no receipt after payment) following a false promise of the trader to make the reservationa and toissue e- ticket to your email box.
The local police office must issue the decsion (FIR) to you, if your desribed facts match the term "commercial fraud" or a similar term according to the criminal law.
4. If you had submitted the complaint (see point s 1 and 2 above),
and the bank or the service provider refused to refund to your account in 15 days,
you are entitled to start a civil case in the local court ether
- against your bank - the card issuer, who issued the attached receipt,
- against the (unknown) service provider - where you had attempt to make the reservation, whom you had paid by card, and who had not issued a written e-ticket to your email or to your phone within 24 hours follwing the payment.
in case o the civil case in te local court, you need to pay
- government fees, from rs2000 in such type of cases
- charges for the preparation of the documents - from !~8000 + own efforts like to go to the court, to go to the post office, to reply to the court, etc.
or
charges for the peraparation of the case in amount of 20000+ rupees if you want to give order to lawyer by phone only.
The fair court must award you all proved losses, moral harm, paid charges /fees by final judgemnt.
So I advise you to keep the documents related to your complaints, each attached receipt here including, for 6 months at least in your laptop.
I am not associated with the air carrier / government.
Sr manager for ICAO irregulations matters
Aryan engineers ltd
e mail for requests with documents: aryan(at)vivaldi.net
where (at) = @ .
You did not produce, so you had noe own the e-ticket prior to the arrival to the air port for checking for unknown flight. As you had not been able to show the ticket at the registration desk of the air carrier for the flight at the unknown airport, the air carrier resonably did not allow you to checking.
The service provider - the operator of the site, when you had paid for unknown reservation - did not issue the e-ticket toyour email box / or to your phone.
You have only 2 receipts only:
1. the legal extract from your bank on the dection of your account,
2. the illegal extract from unknown online company, who had not made an introduction. It is a kind of fraud.
Keep them all in your PC/laptop.
If you have any reservation from the service provider - which is not shown here- keep it the same folder in your laptop till the satisfaction of the claim!
You have 4. options for refund:
1. To submit the complaint on refund to your bank as the service had not been provided and the receipt had not been issued by the unknown service provider.
2. To submit the complaint on refund to the (unknown) service provider - operator of the site where you had paid - as they had not provided you with the receipt, with the recervation and most notably, they faile dto issue the ticket after your payment.
3. To submmit the complaint to the local police ofice gainst fraud of the service provider, who had not issue the rceipt and e-ticket following their transfer to payment gateway and your payment in their favor.
You need to explain when, where you attempt to make the rservation and to request to commence criminal mater gainst the manager of the servic eprovider whom you had paid.
The investigation of fraud - is aduty of the local police offic ein india.
In gneral, fraud is an illegal recept of money (no receipt after payment) following a false promise of the trader to make the reservationa and toissue e- ticket to your email box.
The local police office must issue the decsion (FIR) to you, if your desribed facts match the term "commercial fraud" or a similar term according to the criminal law.
4. If you had submitted the complaint (see point s 1 and 2 above),
and the bank or the service provider refused to refund to your account in 15 days,
you are entitled to start a civil case in the local court ether
- against your bank - the card issuer, who issued the attached receipt,
- against the (unknown) service provider - where you had attempt to make the reservation, whom you had paid by card, and who had not issued a written e-ticket to your email or to your phone within 24 hours follwing the payment.
in case o the civil case in te local court, you need to pay
- government fees, from rs2000 in such type of cases
- charges for the preparation of the documents - from !~8000 + own efforts like to go to the court, to go to the post office, to reply to the court, etc.
or
charges for the peraparation of the case in amount of 20000+ rupees if you want to give order to lawyer by phone only.
The fair court must award you all proved losses, moral harm, paid charges /fees by final judgemnt.
So I advise you to keep the documents related to your complaints, each attached receipt here including, for 6 months at least in your laptop.
I am not associated with the air carrier / government.
Sr manager for ICAO irregulations matters
Aryan engineers ltd
e mail for requests with documents: aryan(at)vivaldi.net
where (at) = @ .
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I have attached the letter they sent to me. Kindly check and please take action to stop this fake job postings
The investigation of fraud is a duty of the local police in your town/village
You can submit the a complaint on fraud against you to the local police office and they must issue the receipt and the decision on the commencemnt of criminal case (FIR).
Advise for future:
delete all e-mal messages, which do not produce your full name and require the payment from you in favour of anonymous company/user in future.
I am not associated with the air carrier / government.
sr manager for ICAO irregulations matters
Aryan engineers ltd
e mail: aryan(at)vivaldi.net