Spice Jet Airlines — PNR Number S55L6C - Refund still awaited (Its been 2 Months)

Address:

New Delhi, Delhi

This is to bring to your notice the chain of events that i have faced ever since the cancellation of my flight ticket reservations made through MakeMyTrip.com, (Booking ID is NF[protected] PNR number S55L6C) on 9th December 2014, this flight was a round trip from Delhi to Chennai departing from Delhi on the 24th Dec 14 and I was to return on 5th Jan 14. 13th December 2014: I received a text message from AD-SPICEJ stating that my flight SG 309 dated 24th Dec 14 has been cancelled due to operational reasons, (Attaching the screenshot of the message) and to re-book on a alternative flight, I was supposed to call customer service (Spice Jet), which I did on 14th December 2014 and i was re-booked on flight SG 301 (With the same PNR) dated 25th December 2014. 17th December 2014: I received a text message from BW-MMTRIP stating; “Dear Customer, Spicejet is facing some operational challenges causing disruptions in current flight schedules; their management is working with the govt to resolve the issues. Our call center is currently facing high call volumes and you may face difficulty in reaching us. We shall keep you posted on updates from the airline for your upcoming travel. We regret any inconvenience caused.” ITS BEEN TWO MONTHS, STILL I HAVEN'T RECEIVED ANY DETAILS WITH REGARDS MY REFUND. Awaiting your revert at the earliest along with my entire refund. - Rakshitha Rai +[protected] New Delhi