Spice Jet Airlines — Refund not received (PNR-Y35QHL)

nishantsinha15

Address:

Gurgaon, Haryana

Spice jet is providing wrong information regarding the refund of amount Rs.14, 094 against the cancellation of my flight(PNR-Y35QHL) has yet not been received in my spouse Citi bank account through which the transaction has been done. I have sent across an email to them but there is no response from their till date. This is very disappointing to see that such a big airlines is not refunding back the amount and circulating wrong information that the amount has been credited. I have also shared the bank statement copy through which the transaction has been made on their asking, however, still there is no response from spicejet's end.

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Jul 07, 2015

Updated by nishantsinha15 Spice jet is providing wrong information regarding the refund of amount Rs.14, 094 against the cancellation of my flight(PNR-Y35QHL), which has yet not been received in my spouse Citi bank account through which the original transaction has been done. I have sent across an email to them but there is no response from their end till now.
This is very disappointing to see that such a big airlines is not refunding back the amount and circulating wrong information that the amount has been refunded back to the account on 2nd July'15.
For which, I have also shared the bank statement copy through which the transaction has been made on their asking, however, still there is no response from spicejet's end.

Jul 07, 2015

Updated by nishantsinha15 A while ago, somebody just called me pretending to be somebody from Spicejet's team confirming about the complaint posted on Consumer complaint.
He asked me about the issue to verify the case. Then, he told me that he is going to transfer the call to some other team and asked me to be online. But, he disconnected the call in between and did not call me again. I tried to reach his contact no. but it is not reachable.

His contact no. - +[protected]