Spice Jet Airlines — refusal to accept your reservation ticket at surat airport

Address:	m3c 3z6
Website:	spicejet.com

I and my wife tickets were booked from toronto canada on our scotiabank visa card to fly from surat gujarat to delhi on 18th jan 2018 and jaipur to surat 25th 2018. I had made arrangement for wheel chair from both airport.
At surat airport they said that our card does not match the ticket card on which ticket was issued. We had supplementary card and we showed them proof of our passport as well as ticket. They said that these documents are stolen documents and if we want to fly we have to pay cash 16000 indian rupees. Otherwise flight will leave without us boarding. They made us pay cash and did not issue us any receipt. Coming from jaipur we had to pay another 8000 indian rupees to fly from jaipur to surat.
I paid an extra of 140.00 canadian and lots of aggravation at surat airport and the supervisor and the girl at the counter were very rude.
If you require any more information let me know.
I received my refund for the original ticket 8.00 canadian dollars less
I would appreciate if you can refund the difference. 148.00 dollars canadian