Spice Jet Airlines — Spicejet - treating the customer in a pathetic manner disgusting

Address:

560068

Booked spice jet by goibibo (Pnr-o2g5ub): flight dated 07-may-17 from bengaluru to delhi scheduled at 9:30am. It's on my birthday. For the first time traveling in spice jet. I came to airport by 8:33 am & in the check-in security guard didn't allow me to enter airport because i was showing him the sms received from spice jet. (Note: i used to show the sms in most of the case like train, movie booking i didn't face any problem so in airport also i thought this will work & its advertised by government to save nature & go green because of which all the trouble happened on my birthday) security guard was not ready to accept it & asking to show the mail.in airport my mobile signal where weak it was getting delayed & some how download it & showed him & went to get boarding pass by 8:50am. I had only hand luggage. Which was 5 minutes late as reporting time was 45 minutes before departure.
After all this has happened at the boarding point of spice jet officer / air hostess in spice jet counter, i explained what has happened in all the manner i can, i don't like to ask apologies/beg but i did that too on my birthday. She told that she was senior in charge & she called to some one & was not ready to accept. She was speaking in such a manner it was very much improper. Hope this people are appointment to help the customer. But i felt in the difference manner. I was so much disappointed by the attitude show by that person. I lost - my dignity, my respect, my money. All the things on my birthday because of your customer care executive in boarding pass counter. I have traveled in many flights in which once i was late by 15 minutes... They understand my problem & allow me to board but here they ditched me in all manner & they are not ready to help in any manner. She told you came late its your mistake, we cont do any thing if need you can book other flight & travel. It's on my birthday i was traveling to meet my family member. Your executive have screwed me in all the manner she can. I only know how i felt on that day before other passenger when i as begging to her & apologies to her there is no affinity. I am not able update all the things happened, i felt its my worth birthday.
It's the worse experience i got because of spice jet... I feel, i must never travel in spice jet again in my lifetime. There is no politeness show to the customer in spice jet. If its the case for sure you will not have repeated customer.

Thanks & regards,
Pherasath