Spice Jet Airlines — Sudden change in itinerary and no feasible solution to cusotmer

Address:	Hyderabad, Andhra Pradesh, 500029
Website:	spicejet.com

Reference no.[protected]
We have booked flight from HYD-BOM-UDR on 12th Feb'17

Flight details:

1. HYD-BOM (Jetairways)- 9:20 AM to 10:50 AM
2. BOM-UDR (Spice jet- SG 422, PNR-D4KMHF)- 1:15 PM to 2:30 PM

The booking was done on 29th Nov'16 ( two and half months prior to fly). Now after 48 days from date of booking i got a mail saying SpiceJet SG422 flight got cancelled.

We have called customer service and Mr Abhikesh has not given any alternative for same day (12th Feb).

We have to attend the marriage on 12th Feb evening in Udaipur. So we have to be there in Udaipur on or before 12th Feb'16.

We have given alternative option to Fly on 11th Feb'16 from Hyderabad (Since we have to forgo jetairways flight on 12th Feb'16)

As we are group of 8 people (6 Adults, 2 childs). There is no point in taking refund as it will be huge burden on us to book other flight after 48 days of booking spice Jet

Since there is no fault from us, request you to kindly arrange flight from BOM-UDR on 12th feb (after 1:00 PM, since we have flight from HYD-BOM in the morning). Or else kindly arrange alternative flight from Hyderabad to Udaipur on 11th Feb'16 with same amount.

Looking for your positive and quick response