Spice Jet Airlines — Suit Case (American Tourister ) got damaged fully

Address:

Kolkata, West Bengal, 700080

I am Mr. Navarun Dhar, was travelling from Mumbai to Kolkata on 06.03.2017 with my family by Aircraft SG-487 timing was 19:25 PM departed from Mumbai and reached around 22:00 PM in Kolkata . I got all the luggages in good condition but my Suitcase which was purchased by me from American Tourister after paying Rs.6000/- which was fully damaged no chain and my lock is attached there and the big suitcase was covered by Polythene Bag. I got this Suitcase after standing half an hour which has received from Luggage Belt. Then and then we reported the same to your executive in Kolkata Airport, he was accompanied by a girl of Spicejet airlines. They took the pic of damaged suitcase by their mobile phone and noted down my email id and mobile number and told that this has happend in Mumbai so they will send a mail to Company and copy marking me. But till now I have not received any mail from any body regarding this.

Hence I request to compensate the cost of that suitcase at the earliest. Moreover I want to inform you that I am a ex employee of Sun Direct TV Pvt Ltd. and worked for that company for 4 years in Kolkata . The company has a Head Office in Murasoli Maran Tower, Chennai .

My Trip ID was : [protected]

Passengers PNR Details : Mr. Navarun Dhar WY5CHW
Mrs. Sharmistha Dhar WY5CHW
Mr. Swapnil Dhar WY5CHW

I am looking forward for your speedy action .