Spice Jet Airlines — surname correction request | |
Due to human error, my name on ticket was entered as shalini singh instead of shalini jadhav. Singh was my maiden name and since traveling with my family erroneously entered singh along with mom and niece name. Am traveling now and there is no network still following up and the lady i spoke to sometime back needs some training to have sympathy and understand the customer. She was not even allowing me to speak and had pit me on hold for almost 10mins without any intimation in between that its taking time. Reason am very upset with spicejet is that same error done with indigo for traveling to jammu but they validated and corrected in 24 hours but spicejet has no humanity and even after 48 hours is relaxing to wait till last minute and then inform. Pathetic service and will ensure compliant cellgoes to social media and consumer Was this information helpful? | |
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